Alyssa Terrazas
Las Vegas,NV
Summary
Dynamic professional with a proven track record of quickly mastering new skills and excelling in unsupervised environments. Demonstrates strong work ethic and adaptability, consistently delivering high-quality results.
Overview
5
5
years of professional experience
Work History
Server
Babystacks Cafe
Las Vegas, NV
05.2021 - 08.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Provided exceptional service to high volume of daily customers.
Take-Out Server
BJ's Restaurant & Brewhouse
Las Vegas, NV
08.2022 - 09.2023
- Delivered exceptional customer service through effective communication and attention to detail.
- Coordinated efficient take-out operations, ensuring timely order fulfillment and accuracy.
- Trained new staff on menu offerings and best practices for take-out service.
- Managed cash handling procedures, maintaining accuracy in transactions and reporting.
- Collaborated with kitchen staff to ensure quality standards were met for take-out orders.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
Dog Daycare Supervisor
Pawsh Palace
Las Vegas, NV
10.2024 - 03.2025
- Supervised daily operations ensuring safety and well-being of all dogs in care.
- Monitored health and behavior of dogs, addressing concerns promptly to maintain a safe environment.
- Enhanced customer relations by providing regular updates to pet owners about their dog's activities.
- Maintained a clean and organized facility for optimal pet health and wellbeing.
- Handled emergency situations calmly under pressure while prioritizing the safety of the dogs in our care.
- Provided compassionate care for each dog while maintaining professional boundaries as a supervisor.
Hostess
Zuma
Las Vegas, NV
03.2025 - Current
- Greeted and escorted guests to tables, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Trained new host staff on operational procedures and customer engagement strategies.
- Resolved guest inquiries and concerns promptly, fostering positive relationships with patrons.
Skills
- Quick learner
- Task management
- Customer support
- Training specialist
- Analytical thinking
- Team management
- Flexible approach
- Client interaction
- High-capacity dining
- Adaptable hours
- Optimistic mindset
- Integrity
Timeline
Hostess
Zuma
03.2025 - Current
Dog Daycare Supervisor
Pawsh Palace
10.2024 - 03.2025
Take-Out Server
BJ's Restaurant & Brewhouse
08.2022 - 09.2023
Server
Babystacks Cafe
05.2021 - 08.2024