ALYSSA THOMAS
Long Beach,CA
Summary
Dedicated student with a proven track record of delivering exceptional work and ensuring satisfaction in every task. Strong communication skills and keen attentiveness that enhance engagement with peers and mentors. Leverages knowledge gained from diverse experiences to maximize potential while demonstrating a collaborative spirit and adaptability in dynamic environments. Committed to continuous growth and excellence, ready to tackle new challenges with enthusiasm.
Overview
5
5
years of professional experience
Work History
Waitress
39 Degrees
07.2022 - 08.2025
- Employer- Tanya Sirgoon, (562) 739-3532
- Provided exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed food and beverage orders efficiently, enhancing overall restaurant operations.
- Trained and mentored new staff on menu knowledge and service protocols.
Lifeguard/ Swim Instructor
LBCC Summer Swim Camp
06.2023 - 08.2025
- Reference- Bradley Adamson, (562) 833-9241
- American Red Cross Certified
- Taught group and individual swim lessons with tailored instructions based on skill levels and learning styles. Gave detailed demonstrations, focusing on technique and efficiency.
- Monitored pool activities ensuring compliance with safety regulations and protocols.
- Conducted regular safety drills to maintain preparedness for emergency situations.
- Provided first aid and CPR assistance as needed, demonstrating quick response capabilities.
- Collaborated with camp staff to create a safe and enjoyable environment for participants.
- Evaluated swim program effectiveness, suggesting improvements to enhance participant experience.
Receptionist
True Beauty Wellness Spa
03.2020 - 05.2022
- Employer- Jacqueline Delfs, (563) 277-3839
- Manage the front desk by greeting and assisting clients, creating and confirming appointment schedules, sanitizing suites, and preparing services.
- Enhanced customer experience by providing personalized service and addressing client inquiries promptly.
- Utilized scheduling software to coordinate appointments, optimizing therapist availability and client satisfaction.
- Developed efficient filing systems for client records, improving accessibility and compliance with privacy regulations.
Education
Bachelor of Arts - Media Studies
University of California, Berkeley
Berkeley, CA05-2027
Associate of Arts - Communications
Long Beach City College
Long Beach, CA06-2025
High School Diploma -
Long Beach Polytechnic High School
Long Beach, CA06-2023
Skills
- Proficient in high-pressure environments
- Collaborative team player
- Skilled in building interpersonal relationships
- Skilled in problem resolution
- Dedicated work ethic
- Community engagement
- Clear verbal and written communication
- Public relations
LANGUAGES
English- fluent in language and writing.
Khmer- able to understand fully and speak at a basic level.
Timeline
Lifeguard/ Swim Instructor
LBCC Summer Swim Camp
06.2023 - 08.2025
Waitress
39 Degrees
07.2022 - 08.2025
Receptionist
True Beauty Wellness Spa
03.2020 - 05.2022
Bachelor of Arts - Media Studies
University of California, Berkeley
Associate of Arts - Communications
Long Beach City College
High School Diploma -
Long Beach Polytechnic High School