Alyssa Valles
Philadelphia,PA
Summary
Proven to excel in multitasking and maintaining a strong work ethic, demonstrated through a history of managing high-pressure situations at Chickie's and Pete's with grace. Skilled in creative thinking and time management, ensuring efficient operations and enhanced customer satisfaction. Showcases reliability and empathy, aligning with employer needs for dependability and a positive client experience.
Overview
11
11
years of professional experience
Work History
Babysitter
Self Employed
Philadelphia, PA
06.2023 - Current
- Played games, worked on puzzles, and learned new things with the child.
- Communicated positively with child and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of child under care.
Shirt Presser
Self Employed
Philadelphia, PA
09.2019 - 06.2022
- Followed safety protocols while operating machinery.
- Assisted in inventory management tasks such as receiving shipments of new supplies or restocking depleted items as necessary for seamless operations.
- Ensured customer privacy by properly tagging finished garments with identification numbers instead of names or other personal information.
- Completed special requests or customizations from customers, showcasing attention to detail and commitment to excellence.
Receptionist
Chefs Mart
Philadelphia, PA
01.2017 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Typed in and priced all orders that would go out for the day.
Receptionist
Jetro Cash & Carry
New Philadelphia, PA
02.2016 - 11.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Restaurant Hostess
Chickie's and Pete's
Philadelphia, PA
10.2013 - 11.2016
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Furness Horace High School
Philadelphia, PASkills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Following Directions
- Dependability
- Creative Thinking
Timeline
Babysitter
Self Employed
06.2023 - Current
Shirt Presser
Self Employed
09.2019 - 06.2022
Receptionist
Chefs Mart
01.2017 - 09.2021
Receptionist
Jetro Cash & Carry
02.2016 - 11.2016
Restaurant Hostess
Chickie's and Pete's
10.2013 - 11.2016
Furness Horace High School