Alyssa Vang
Sacramento,CA
Summary
Passionate professional with strong communication skills and a desire to help others. Highly professional, dependable, reliable, and able to perform duties with minimal supervision. Exceptional people skills with down-to-earth, outgoing personality.
Overview
13
13
years of professional experience
Work History
Senior Park Aide
Department of Parks and Recreation
Sacramento, CA
12.2022 - Current
- Lead daily operations of park facilities, ensuring optimal visitor experiences and safety compliance
- Developed training programs for new staff, fostering a culture of teamwork and effective service delivery
- Maintained accurate records of daily activities, incidents, and visitor interactions for review for management
- Managed inventory of supplies and equipment, ensuring timely repairs or replacements as needed
- Trained new employees on park policies, procedures, and safety protocols to maintain a productive team environment
- Enforced rules and regulations throughout the property, ensuring a safe environment for all patrons
Park Aide
Department of Parks and Recreation
Sacramento, CA
01.2022 - 11.2022
- Supported the team by conducting and coordinating with various vendors, volunteers, and fellow staff during the development and maintenance of the exhibits and/or collections with the California State Railroad Museum and Old Sacramento State Historic Park
- Provided visitor services including: routine public contact work; responding to questions from the public on State Parks System rules and regulations
- Responsible for working closely with all of the staff in the park to accomplish the tasks necessary to operate, protect, interpret and maintain the park unit to the highest quality standards
Shift Leader
Togo's Eatery
Sacramento, CA
05.2013 - 07.2020
- Provided great compassion on a personal level to customers and returning guests
- Competent in solving problems to satisfy customer's complaints and/or concerns
- Documented and charted inventory of store's items
- Experienced in computer skills with data entry of store's profits and prepared financial and attendance reports for management review
Education
Associate of Arts - Social Science
Sacramento City College
Sacramento, CA05-2018
Skills
- Effective Communicator both orally and in writing
- Excellent with Organizational skills and prioritizing skills
- Strong analytical skills
- Empathetic and Courteous
- Strong attention to detail
- Effective Problem Solving
- Active Listening Skills
- Ability to make logical decisions
- Excellent multitasking skills
- Excellent time management skills
- Proficient with Computer Software: Word, Excel, PowerPoint, and web-based enviornments
Timeline
Senior Park Aide
Department of Parks and Recreation
12.2022 - Current
Park Aide
Department of Parks and Recreation
01.2022 - 11.2022
Shift Leader
Togo's Eatery
05.2013 - 07.2020
Associate of Arts - Social Science
Sacramento City College