Responds to members, providers, and other behavioral health inquiries while meeting all corporate guidelines and performance standards.
Coordinated intake processes, ensuring efficient client onboarding and accurate data entry.
Developed and maintained strong relationships with clients, facilitating effective communication throughout treatment.
Waitress
Bayhouse
05.2017 - 08.2021
Provided friendly, efficient customer service by accurately taking orders, delivering food, and ensuring a positive dining experience for all guests.
Collaborated with kitchen and front-of-house staff to maintain smooth operations during high-volume shifts.
Managed multiple tables simultaneously, ensuring timely and accurate order delivery.
Delivered exceptional customer service in fast-paced dining environment.
Camp Counselor
St. Columba Church
07.2014 - 08.2019
Provided leadership to campers in all areas and acted as a role model in all areas of camp activities, including cleanliness, rules, and sportsmanship.
Supervised daily camp activities ensuring a safe and engaging environment for all participants.
Developed and implemented creative programming that enhanced camper engagement and skill development.
Senior Client Service Liaison/AdministraAssistant at Brooklyn Defender ServicesSenior Client Service Liaison/AdministraAssistant at Brooklyn Defender Services
Manager of VIP Hospitality (Director-Level-Scope) at Madison Square Garden Entertainment Co.Manager of VIP Hospitality (Director-Level-Scope) at Madison Square Garden Entertainment Co.