Summary
Overview
Work History
Education
Skills
Certification
Timeline
Personal Information
Generic

Sebastien Etienne

Attleboro

Summary

Compassionate and service-driven healthcare professional with extensive experience in behavioral health, hospice, and youth rehabilitation. Skilled in intake coordination, patient assessment, and interdisciplinary collaboration. Strong background in crisis intervention, care coordination, and patient communication. Guided by Christian values that promote empathy, forgiveness, and humility. Fluent in English, French, Spanish, and Haitian Creole. Dedicated to pursuing nursing to deliver compassionate, patient-centered care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Intake Coordinator

Ascend Hospice & Palliative Care
- Current
  • Manage patient referrals, schedule assessments, and facilitate communication among care teams.
  • Coordinate hospice and palliative services with a focus on comfort and compassion.
  • Support patients and families in navigating care needs and treatment plans.

Lead Intake Coordinator

Westborough Behavioral Health
03.2024 - 08.2025
  • Conduct level-of-care assessments for inpatient and outpatient clients.
  • Work with insurers for pre-certifications and authorizations.
  • Collaborate with nursing and medical staff to ensure coordinated patient care.
  • Provide behavioral support using CPI (Crisis Prevention Institute) de-escalation techniques.
  • Lead and assist patients with daily activities and therapeutic routines.

Service Coordinator

Wayside Youth & Family Support Network
07.2021 - 03.2024
  • Process DCF referrals for family network services and facilitate Family Team Meetings.
  • Coordinate placement services and monitor treatment quality through review meetings.
  • Build relationships among families, service providers, and DCF staff to promote consistent care delivery.

Residential Counselor Supervisor

Wayside Youth & Family Support Network
03.2021 - 03.2024
  • Supervised residential staff and enforced program structure and safety protocol.
  • Oversaw activity planning, budgeting, and administrative reporting.
  • Ensured therapeutic consistency and crisis management within the program setting.

Education

Bachelor of Business Administration (BBA) - Finance

InterAmerican University of Puerto Rico
San Juan, PR
05.2021

Certificate - undefined

Université Quisqueya
Haiti
06.2015

Baccalaureate Certificate - Highest School Score

École Internationale de Pétion
Haiti
06.2008

Brevet - undefined

Collège Excelsior
Haiti

Skills

  • Patient Intake & Assessment
  • Crisis Intervention & De-escalation (CPI)
  • Care Coordination
  • Cross-Cultural Communication
  • Hospice & Behavioral Health Experience
  • HIPAA Compliance
  • Bilingual Communication (English, French, Spanish, Haitian Creole)
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Detail-Oriented
  • Organized
  • Team-Oriented
  • Compassionate
  • Charting and clinical documentation
  • Insurance verification
  • Data entry

Certification

  • MAP Certification (Medication Administration Program), 2021 to 2024
  • CPR Certification, 06/01/21 to 08/31/27
  • First Aid Certification, 06/01/21 to 08/31/27

Timeline

Lead Intake Coordinator

Westborough Behavioral Health
03.2024 - 08.2025

Service Coordinator

Wayside Youth & Family Support Network
07.2021 - 03.2024

Residential Counselor Supervisor

Wayside Youth & Family Support Network
03.2021 - 03.2024

Intake Coordinator

Ascend Hospice & Palliative Care
- Current

Certificate - undefined

Université Quisqueya

Baccalaureate Certificate - Highest School Score

École Internationale de Pétion

Brevet - undefined

Collège Excelsior

Bachelor of Business Administration (BBA) - Finance

InterAmerican University of Puerto Rico

Personal Information

Work Permit: Authorized to work in the U.S. for any employer
Sebastien Etienne