Alyssa Velasquez
Federal Way,WA
Summary
I am a responsible, trustworthy, and hardworking individual who always goes above and beyond. I’m someone others rely on—whether it’s helping coworkers, answering questions, or assisting customers. I love helping people, enjoy interacting with all ages, and take pride in building trust and positive relationships with both coworkers and customers. I'm known as the go-to person when something needs to get done or figured out, and I bring a positive, team-focused attitude to every workplace.
Overview
3
3
years of professional experience
Work History
Child Caregiver
Self-employeed
Federal Way, WA
01.2024 - Current
- Built strong communication skills through daily interactions with parents and children; practiced patience, empathy, and clear verbal instructions
- Maintained high standards of cleanliness and sanitation, similar to food handling and retail environments
- Managed feeding, playtime, diaper changes, and naps simultaneously while maintaining a safe environment
- Responded with patience and understanding to emotional outbursts or stress; built trust with both child and parents
Front End Supervisor
Ross Dress for Less
Federal Way, WA
06.2024 - 07.2025
- Helping customers on the sales floor, assisting in the fitting room, and working as a cashier handling money and transactions
- Assisted in training of new sales associates, providing guidance on company policies and best practices
- Provided exceptional customer service, ensuring a positive shopping experience for all customers
- Increased customer satisfaction by resolving product-related issues in a timely and satisfactory manner
Lead Sales Associate
Baskin Robbims
Auburn, WA
08.2022 - 09.2023
- Assisted with opening and closing duties including setup/cleanup of the dining area and restocking supplies.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and special requests.
- Trained new employees on company policies, procedures, and customer service standards.
- efficiently operated cash regieter, accurately handling transactions and providing correct change
Education
Associate of Arts - Business
Highline College
DesMoines, WA06-2027
Skills
- Customer engagement
- Process optimization
- Effective team engagement
- Enthusiastic approach
- Consistent reliability
Timeline
Front End Supervisor
Ross Dress for Less
06.2024 - 07.2025
Child Caregiver
Self-employeed
01.2024 - Current
Lead Sales Associate
Baskin Robbims
08.2022 - 09.2023
Associate of Arts - Business
Highline College