Alyssa Velasquez

• Assisted residents with daily living activities, promoting independence and dignity.
• Administered medications according to care plans, ensuring compliance and safety.
• Monitored resident health and reported changes to nursing staff promptly.
• Developed personalized care strategies to enhance resident well-being and comfort.

• Supervised daily operations to ensure efficient service delivery and team performance.
• Trained new staff on food safety protocols and customer service standards.
• Implemented inventory management processes to minimize waste and optimize stock levels.
• Developed schedules to align staffing with peak business hours for improved efficiency.

• Assisted customers in navigating unemployment benefits application process.
• Provided accurate information on eligibility requirements and claim statuses.
• Resolved customer inquiries via phone, email, and online chat platforms.
• Maintained up-to-date knowledge of state regulations and policies regarding unemployment insurance.

• Organize the store

• Train new staff, experienced & unexperienced

• Store Key holder

• Cover shifts