Alyssa Von Tress
Royersford,PA
Summary
Skilled management professional with strong organizational, communication, and problem-solving abilities. Adept at supporting executives, managing schedules, and coordinating projects to ensure efficiency and effectiveness. Strong focus on team collaboration and achieving results, adaptable to changing needs, and known for reliability. Proficient in Microsoft Office Suite, project management software, and administrative support functions.
Overview
10
10
years of professional experience
Work History
Management Assistant
Enterprise Mobility
05.2022 - Current
- Worked effectively in fast-paced environments.
- Supported HR department with recruitment activities such as screening resumes and scheduling interviews
- Self-motivated, with a strong sense of personal responsibility.
- Managed office supplies inventory; places orders when necessary to ensure smooth operations of the office
- Maintained professional relationship with accounts that aided in the 5% increase in our replacement services
- Provided excellent customer service aiding in the store receiving a trophy
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
- Volunteered to help with special projects of varying degrees of complexity.
- Board member for Empact and Empowher organizations
Certified Trainer
Olive Garden
10.2015 - 07.2022
- Trained 6 new employees each month
- Conducted engaging and interactive training sessions
- Utilized a variety of instructional methods such as presentations, demonstrations, and hands on activities to enhance learning experience
- Customized training materials based on individual learning styles and needs for trainees
- Evaluated trainee performances through assessments and provided constructive feedback
Education
Bachelor of Business Administration - Business Management, Entrepreneurship
West Chester University
West Chester, PA12.2022
Associate of Arts - Business Administration
Montgomery County Community College
Blue Bell, PA01.2020
Skills
- Leadership/communication skills
- Self-motivated
- MS Office
- Presentations and demonstrations
- Problem Solver
- Attention to detail
- Customer service
- Conflict management
- Relationship building
- Office administration
- Customer engagement
- Administrative tasks
Timeline
Management Assistant
Enterprise Mobility
05.2022 - Current
Certified Trainer
Olive Garden
10.2015 - 07.2022
Bachelor of Business Administration - Business Management, Entrepreneurship
West Chester University
Associate of Arts - Business Administration
Montgomery County Community College
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