April Dimando
Tipp City,OH
Summary
Accomplished HR & Program Manager, Executive Advisor, and Vice President Level Team Lead with a solid background in leading cross-functional teams and implementing organizational programs. A USAF Veteran with 20 years of experience and proven success in doubling retention rates, devising strategic solutions, and optimizing staffing plans for significant cost savings. Career supported by the ability to work across cultures and locations as well as working with Project Management and organizational policies and processes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
STRATEGIC LEADERSHIP AND PROGRAM MANAGEMENT EXECUTIVE
United States Air Force
01.2021 - Current
- Led the formulation of mission, vision, and strategy for a $62.5 billion portfolio, overseeing 80,000 personnel
- Orchestrated and executed comprehensive program management for Air and Space Force integrations, overseeing 6 cross-functional teams, ensuring timely deliverables, and optimizing resource utilization
- Innovated new in-house talent management training program developing 56 members and authored first support agency best practice codifying training requirements.
HUMAN RESOURCE & COMPLIANCE MANAGER
United States Air Force
01.2019 - 01.2021
- Directed comprehensive personnel programs for 7,000 staff, doubling retention rates
- Implemented agile COVID-19 measures and excelled in readiness and inspection evaluations within organization during pandemic
- Conducted audits for 40 units, carried out 68 personnel interviews, and formulated 5 corrective action plans to address audit deficiencies
- Took the lead in developing the first plan for distributing enlisted forces, guiding a team of 14 members through a two-week process to optimize assignments.
ORGANIZATIONAL OPERATIONS MANAGER
United States Air Force
01.2018 - 01.2019
- Oversaw the daily administrative operations for 8 cross-functional teams and 183 members, effectively managing a budget of $45 million.
- Provided administrative support for personnel functions across multiple units, impacting 7,000 individuals.
- Ensured the unit's ability to effectively manage and facilitate the recovery/reconstruction process for personnel in catastrophic events.
PROFESSIONAL DEVELOPMENT MANAGER
United States Air Force
01.2017 - 01.2018
- Revamped customer service procedures by introducing a $38,000 sign-in kiosk initiative, effectively reducing wait times, and enabling our employees to focus on managing other sections.
- Accomplished the successful onboarding of 232 members and designed 25 curricula for new member training programs, totaling 200 academic hours.
- Oversaw 12 personnel programs, leading process improvements, and promoting personnel development.
- Achievements include streamlining operations, enhancing compliance with career development program policies, and boosting morale.
ORGANIZATIONAL OPERATIONS LEADER
United States Air Force
01.2014 - 01.2016
- Directed 14 comprehensive organizational operation programs across 27 cross-divisional teams, fostering strategic partnerships with executive leadership.
- Managed $9.5 million in USAF travel entitlements, provided guidance to 20 executive leaders, and facilitated the processing of retention contracts, resulting in a $200,000 bonus benefit.
WORKFORCE PLANNING & ASSIGNMENTS LEADER
United States Air Force
01.2012 - 01.2014
- Orchestrated and guided 30 teams comprising 40 attendees in virtual recruiter manning and assignment training, ensuring effective skill development and knowledge transfer.
- Spearheaded the development and implementation of a 6-year/2,000-member optimized staffing plan, ensuring efficient resource allocation.
- Applied analytical methods to anticipate and resolve potential mission challenges associated with position vacancies, resulting in the achievement of elevated team morale and surpassing accession targets set by the USAF.
Education
Master of Science in Organizational Development & Leadership -
The University of the Incarnate Word
01.2023
Bachelor of Arts in Human Resource Management -
University of Arizona (Global Campus)
01.2020
Associate of Arts in Human Resource Management/Personnel Administration -
USAF Community College
01.2011
Skills
- Workflow Planning
- Customer Relations
- Training and Development
- Strategic Planning
- Analytical Skills
- Human Resources Leadership
- Communication Skills
- Organizational Restructure and Change
- Executive Support
- Leadership/Communication Skills
Certification
- Top Secret Security Clearance, United States Air Force [active]
- Human Resource Management: HR for People Managers, University of Minnesota, 2023
- Negotiation, Mediation, and Conflict Resolution, EESEC Business School, 2023
- Leading: Human Resource Management and Leadership, Macquarie University, 2023
- Professional Manager Certificate, United States Air Force, 2019
- Certified Instructor, John Maxwell Institute
Accomplishments
- Achieved Senior Leader of the Year x3
- Accomplished Personnel Support Team Leader of the Year
Timeline
STRATEGIC LEADERSHIP AND PROGRAM MANAGEMENT EXECUTIVE
United States Air Force
01.2021 - Current
HUMAN RESOURCE & COMPLIANCE MANAGER
United States Air Force
01.2019 - 01.2021
ORGANIZATIONAL OPERATIONS MANAGER
United States Air Force
01.2018 - 01.2019
PROFESSIONAL DEVELOPMENT MANAGER
United States Air Force
01.2017 - 01.2018
ORGANIZATIONAL OPERATIONS LEADER
United States Air Force
01.2014 - 01.2016
WORKFORCE PLANNING & ASSIGNMENTS LEADER
United States Air Force
01.2012 - 01.2014
Master of Science in Organizational Development & Leadership -
The University of the Incarnate Word
Bachelor of Arts in Human Resource Management -
University of Arizona (Global Campus)
Associate of Arts in Human Resource Management/Personnel Administration -
USAF Community College