Alyssa Walin
309 SE Williamsburg Dr.,Blue Springs
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
3
3
years of professional experience
Work History
Hostess Busser Server
Olive Garden
06.2022 - Current
- Greeting guests within 30 seconds of entering the restaurant
- Managing reservations telephonically
- Updating restaurant seating chart on the computer to reflect accurate availability
- Distributing seating assignments according to the availability of the wait staff and table arrangements
- Escorting customers to their seats
- Resolution of customer complaints
- Communication of customer and staff needs between the front office and back office
- Quickly and accurately take customer orders
- Processing customer payments and making change
- Cleaning tables and booths
- Assisting wait staff with food running
- Moving and lifting stacks of plates and glasses
- Food and drink preparation
- Answering questions about the menu
- Upselling appetizers, drinks, and desserts
- Cleaning dirty dishes, glasses, and silverware
Education
High School Diploma -
Acellus Academy
Skills
- Skilled in achieving a typing speed of fifty-plus words per minute
- Skilled in Microsoft Office applications
- Engaging presentation skills
- Skilled in resolving conflicts
- Prioritization and scheduling
- Information gathering
- Sanitation practices
- Expertise in client relations
- Meticulous attention to detail
Timeline
Hostess Busser Server
Olive Garden
06.2022 - Current
High School Diploma -
Acellus Academy
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