Alyssa Webb
Philadelphia,PA
Summary
With a strong background in customer service, I prioritize customer satisfaction by actively listening to one’s needs, resolving issues promptly, and providing clear information. I excel at adapting to different communication styles while maintaining a professional and empathetic demeanor. Additionally, I have adept skills in cash handling and transaction management. My diverse range of interpersonal skills has been honed through both my education and professional experience. Committed to excellence, I have a passion for continuous learning and development in both personal and professional settings.
Overview
7
7
years of professional experience
Work History
Front-End Manager/Hostess/To-Go Specialist
UVA Ristorante Italiano
08.2021 - Current
- Supervise daytime activities, managing booking parties and handling guest reservations.
- Coordinated arrival and distribution of restaurant supplies.
- As a hostess, I take pride in planning and executing memorable events, including birthdays, baby and bridal showers, and work dinners, ensuring every guest's needs are met for their party size
- Additionally, I assist in maintaining a welcoming and organized dining area and front entrance, creating an inviting atmosphere for all of our patrons
Cashier/Customer Service/File Maintenance
Acme Markets
01.2018 - 12.2021
- Set up workstations in produce and bakery departments, guaranteeing food handling readiness.
- Guaranteed safe washing and handling by monitoring water pH levels.
- Ensured smooth operation of both food stations and checkout area.
- Generated and organized store labels using printer technology.
- In my later role at Acme Markets, I managed the 'DriveUp & Go' section, efficiently fulfilling and processing takeout grocery orders in a timely manner
Education
High School - undefined
Philadelphia Academy Charter High School
Philadelphia, PA06.2020
Skills
- Customer Service
- Time Management
- Communication Skills
- Leadership
- Documentation Review
- Restaurant Experience
- Computer Literacy
- Organizational Skills
- Food Safety
- Problem Solving
- Adaptability
- Attention to Detail
- Staff Supervision
Timeline
Front-End Manager/Hostess/To-Go Specialist
UVA Ristorante Italiano
08.2021 - Current
Cashier/Customer Service/File Maintenance
Acme Markets
01.2018 - 12.2021
High School - undefined
Philadelphia Academy Charter High School
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