Alyssa Wilkes
Amarillo,TX
Summary
Detail-oriented Clinical Coordinator with strong skills in patient scheduling, documentation, and effective communication. Committed to enhancing patient experience and ensuring seamless care delivery in a collaborative healthcare environment.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Clinical Coordinator
Broom Chiropractic and Massage
Amarillo, Texas
06.2025 - 07.2026
- Coordinated patient scheduling and appointment management for chiropractic services.
- Managed patient flow and directed nurses and doctors to ensure medical assignments are completed on time.
- Collaborated with chiropractors to ensure seamless patient care and service delivery.
- Communicated effectively with patients regarding treatment plans and office policies.
- Implemented feedback systems to enhance patient experience and satisfaction levels.
- Assisted in maintaining patient records and documentation for compliance standards.
- Maintained detailed records of patient progress and outcomes.
- Managed billing processes, verifying insurance coverage and payment collections.
- Managed supply inventory to ensure stock levels met operational needs. of supplies, ensuring availability for daily operations.
Opthalmic Technician
Panhandle Eye Group
Amarillo, Texas
03.2024 - 05.2025
- Conducted comprehensive patient eye exams for vision assessments and diagnosis.
- Assisted ophthalmologists during surgical procedures and examinations with necessary instruments.
- Managed patient records and scheduling to ensure efficient office operations.
- Educated patients on pre-operative and post-operative care instructions effectively.
- Operated diagnostic equipment, including tonometers and visual field testers accurately.
- Cleaned, sterilized, and maintained ophthalmic instruments according to established protocols.
- Performed visual acuity tests, tonometry, refraction and other vision tests.
- Operated diagnostic instruments such as optical coherence tomography and fundus cameras.
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Collected data from visual field testing, retinal imaging, corneal topography.
- Prepared patient charts prior to each visit including relevant past medical history.
Education
Associate of Science - Mental Health Psychology
Amarillo College
Amarillo, TX05-2022
Skills
- Patient scheduling
- Electronic health records
- Insurance verification
- Healthcare compliance
- Health insurance navigation
- Patient examination techniques
- Records management
- Patient education
- Effective communication
- Team collaboration
- Attention to detail
- Time management
- Problem solving
- Patient support services
- Medical terminology
Certification
- Certified Mental Health Technician
Timeline
Clinical Coordinator
Broom Chiropractic and Massage
06.2025 - 07.2026
Opthalmic Technician
Panhandle Eye Group
03.2024 - 05.2025
Associate of Science - Mental Health Psychology
Amarillo College