Summary
Overview
Work History
Education
Skills
Timeline
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BRENDA GARZA

Houston,TX

Summary

Organized and dependable candidate with 18 +years experience in the healthcare field, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Clinical Coordinator

Houston Methodist
02.2012 - 08.2022
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Obtained patient medical history, medication information, symptoms, and allergies.
  • Communicated medical results to patients under clinical supervision
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Assessed patient needs and developed individualized plans for treatment in collaboration with physicians.

Certified Medical Assistant

Dermatological Association Of Texas
01.2010 - 01.2012
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Collected tissue and other laboratory specimens, logged specimens, and prepared them for testing.
  • Authorized drug refills and provided prescription information to pharmacies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms,and prepared for physician examinations.

Certified Medical Assistant

Dr. Kim Keller
12.2008 - 12.2009
  • Collected and documented patient medical information such as blood pressure and weight.
  • Verified insurance coverage and obtained pre-authorizations.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Contacted medical facilities or departments to schedule patients for tests or admission.
  • Performed basic clinical duties such as dressing changes, wound cleaning, dressing removal, suture removal.

Operations Manager

Surgical Eye Associates
05.2002 - 11.2009
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Developed procedures to establish accurate and organized check-in and check-out processes.
  • Verified all patient demographic information when registering for services.
  • Acquired billing information by worker's compensation accounts and MVA.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.

Education

GED -

San Benito High School
San Benito, TX

Certificate For Medical Assistant - Medical Assisting

The Academy of Healthcare Professions
Houston, TX

Skills

  • Medical Terminology
  • Time Management
  • Staff Training
  • Epic Systems
  • Basic Life Support for Health Care Providers (BLS)
  • HIPAA Compliance
  • Patient Scheduling
  • Compassionate
  • Direct Patient Care
  • Insurance Verification
  • Multitasking
  • Telephone Etiquette
  • Attention to Detail

Timeline

Clinical Coordinator

Houston Methodist
02.2012 - 08.2022

Certified Medical Assistant

Dermatological Association Of Texas
01.2010 - 01.2012

Certified Medical Assistant

Dr. Kim Keller
12.2008 - 12.2009

Operations Manager

Surgical Eye Associates
05.2002 - 11.2009

GED -

San Benito High School

Certificate For Medical Assistant - Medical Assisting

The Academy of Healthcare Professions

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BRENDA GARZA