Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Williams

Houston

Summary

Entry‑level Human Resources professional with a Bachelor of Science in Human Resources Management and strong experience in training, employee support, compliance, documentation accuracy, conflict resolution, and multi‑tasking in fast‑paced environments. Background as a Certified Clinical Medical Assistant with proven strengths in communication, confidentiality (HIPAA), team coordination, and process improvement. Known for professionalism, reliability, and the ability to learn new systems quickly.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant, Internal Medicine

CHI St. Luke's Hospital
Conroe, TX
02.2024 - Current
  • Assisted in patient intake, recording vital signs and medical histories accurately.
  • Coordinated scheduling for patient appointments, optimizing office workflow efficiency.
  • Managed electronic health records, ensuring data accuracy and compliance with regulations.
  • Prepared examination rooms and assisted physicians during patient examinations and procedures.
  • Improved patient satisfaction by efficiently managing appointment scheduling and timely followups.

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  • Assisted physicians with physical examinations, enabling accurate diagnoses and appropriate treatment plans.
  • Trained junior staff on administrative tasks and best practices for patient care support.

Certified Medical Assistant

Prime Medic Urgent Care
Cleveland, Texas
10.2022 - 01.2024
  • Assisted in triaging patients, prioritizing care based on urgency and medical needs.
  • Educated patients on treatment plans, fostering adherence and understanding of healthcare instructions.
  • Managed electronic health records, ensuring confidentiality and accuracy in patient information management.
  • Completed EKGs and other tests based on patient presentation in office.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.

Manager

Teriyaki Madness
Tampa, FL
01.2019 - 09.2021
  • Led daily operations, ensuring high standards of food quality and customer service.
  • Managed staff scheduling, optimizing labor resources for peak business hours.
  • Developed training programs for new hires, enhancing team efficiency and performance.
  • Implemented inventory management systems, reducing waste and improving supply chain processes.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

Bachelor of Science - Business Human Resource

University of Phoenix
Tempe, AZ
06-2026

Skills

  • Medical terminology
  • HIPAA compliance
  • HR Compliance & Confidentiality
  • Specimens collection and processing
  • Electronic health records
  • Triage assessment
  • Leadership and workforce development
  • Employee Training & Onboarding
  • Excellent communication
  • Professionalism
  • Multi‑System Navigation
  • EMR/EHR Data Entry Reporting
  • Scheduling & Coordination
  • Payroll processing
  • Accounts payable
  • EPIC super user

Certification

  • CCMA - Certified Clinical Medical Assistant
  • BLS, CPR

Timeline

Certified Medical Assistant, Internal Medicine

CHI St. Luke's Hospital
02.2024 - Current

Certified Medical Assistant

Prime Medic Urgent Care
10.2022 - 01.2024

Manager

Teriyaki Madness
01.2019 - 09.2021

Bachelor of Science - Business Human Resource

University of Phoenix