Seasoned customer service expert with a proven track record of managing transactions and enhancing customer experiences. Seeking a challenging receptionist position to use strong organizational and multitasking skills.
Overview
9
9
years of professional experience
Work History
Patient Care Assistant
Mils Home Healthcare
Woodbury, Minnesota
10.2025 - Current
Assisted patients with bathing, grooming, and daily personal care in home settings.
Administered medication and assisted with physical therapy exercises according to healthcare professionals' instructions.
Prepared meals and followed dietary plans to support patient health needs.
Communicated with patients to determine feelings, needs for assistance, or social and emotional support.
Provided companionship and emotional support during daily home visits to enhance patient well-being.
Maintained clean living spaces and sanitized patient care equipment to promote patient health and safety.
Documented patient status, care activities, and home healthcare observations accurately.
Collaborated with family members and healthcare professionals to communicate client progress and ensure comprehensive care.
Follow care plans and assist with first aid or emergency response as necessary.
Cashier
Cub
Blaine, MN
01.2023 - 09.2025
Operated the cash register and processed payments accurately, ensuring smooth transaction flow.
Ensured accurate processing of voids, returns, refunds, and exchanges for customer satisfaction.
Interacted with customers in a friendly manner, fostering a positive shopping environment and customer loyalty.
Assisted customers with locating items throughout the store.
Maintained cleanliness of checkout area, enhancing customer experience and store presentation.
Performed closing procedures, including counting cash registers, restocking, and cleaning.
Receptionist
RK Salon
Blaine, MN
11.2020 - 01.2023
Greeted visitors warmly, ensuring a positive experience.
Answered phones professionally, ensuring effective communication and adherence to organizational protocols.
Maintained a pleasant and professional voice and demeanor, positively representing the organization.
Delivered accurate phone messages and clearly written call-back numbers to personnel, facilitating timely responses.
Handled cash and credit card payments with accuracy.
Recorded receipt of incoming deliveries, ensuring accurate documentation. and notified employees of packages.
Updated contact lists regularly to ensure accurate and up-to-date information for team accessibility.
Floater Teacher
New Horizon Academy
Blaine, MN
03.2018 - 11.2020
Maintained detailed records of student progress, attendance, and disciplinary issues to support individualized learning.
Demonstrated strong organizational skills while managing multiple classes across various grade levels.
Established clear expectations for student behavior and provided consistent feedback.
Fostered a safe, respectful learning environment through effective positive behavior management strategies.
Developed individualized educational plans for students based on their needs.
Monitored student activities during learning centers and outdoor play to ensure safety and engagement.
Enhanced lesson retention by providing targeted small-group and one-on-one instruction.
Promoted a cooperative learning environment that encourages collaboration among students.