Alyssa Wren
Fort Pierce,FL
Summary
Professional in ophthalmology field with strong background in diagnostic testing, patient care, and surgical assistance. Known for balancing precision and efficiency in fast-paced environments, while maintaining collaborative team spirit to ensure optimal patient outcomes. Adept at adapting to evolving needs and leveraging advanced technical skills such as visual acuity testing, tonometry, and slit-lamp examinations. Dependable and results-driven, consistently delivering high-quality performance.
Overview
7
7
years of professional experience
Work History
Ophthalmology Technician
New Vision Eye Center
Vero Beach Florida
06.2023 - 06.2025
- Maintained patient confidentiality at all times, adhering to HIPAA regulations and safeguarding sensitive medical information.
- Improved clinic efficiency by maintaining up-to-date records of patient medical histories, test results, and prescriptions.
- Assisted ophthalmologists in performing diagnostic tests, ensuring accurate measurements and data collection.
- Promoted preventive eye care by counseling patients on the importance of regular eye exams and screenings for early detection of potential issues.
- Collaborated effectively with staff members across various departments to ensure seamless delivery of quality patient care services.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
Hourly Manager, Local Store Marketer
Texas Roadhouse
Port St. Lucie Florida / Valdosta Georgia
04.2021 - 01.2023
- While there I worked as a Hourly Manager, Local Store Marketer, server and bartender.
- I kept track of all employees working on my shift, all money being handled throughout shift and guest relations.
- Quality assurance of food and service, liquor orders and inventory.
- Marketing the restaurant to the community and involved in many community outreach.
- Worked with local schools to bring food to teachers and students.
- Tasked with closing/opening the restaurant up to cooperate standard.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Server/bartender
Red Lobster
Fort Pierce Florida
01.2019 - 01.2021
- While working at Red Lobster I was trained and proficient in Bartending, Hostess and serving.
- I was keeping inventory of the money in the Register while also dealing with the high pressure of making Alcoholic drinks and serving customers.
- As Hostess I use the computer to keep organized and seat customers in a timely fashion.
- While serving I talk to and connect with my tables, making sure all their needs are met while they are seated with me.
Sales Associate
Big Johns Feed and Western Wear
Fort Pierce Florida
04.2018 - 01.2019
- While working for big johns I was trained in customer service and inventory.
- Talked with and assisted costumer’s with finding what they were looking for.
- Helped with stock and inventory of entire store.
- Cash out costumers while also helping order anything we were out of for further pick up and distribution.
Education
GED - high school Equivalency diploma
Wiregrass Georgia Technical College
undefined
Fort Pierce Central High School
Fort Pierce, FL01.2017
Skills
- Skilled in high pressure environments
- Proficient in computers
- Marketing experience
- Experience with time sensitive projects
- Managerial experience
- Great people skills
- Management skills
- Leadership/cash handling
- Guests/Employee resolutions
- Visual field testing
- Electronic medical records
- CPR certified
- Medical history taking
- Patient care
- Patient education
- Guest relations
- POS system operation
- Up-selling techniques
- Customer service
- Strong work ethic
Reference
Michael Conran ( general contractor) - (772) 361-3227
Justine Johnson (billing professional) - (772) 360-9909
Meina Galaway ( scribe/ team lead) - (321) 746-4587
Timeline
Ophthalmology Technician
New Vision Eye Center
06.2023 - 06.2025
Hourly Manager, Local Store Marketer
Texas Roadhouse
04.2021 - 01.2023
Server/bartender
Red Lobster
01.2019 - 01.2021
Sales Associate
Big Johns Feed and Western Wear
04.2018 - 01.2019
GED - high school Equivalency diploma
Wiregrass Georgia Technical College
undefined
Fort Pierce Central High School