Alyssa Wurm
Kaukauna,WI
Summary
Hard working professional, with money managing skills as well as customer service skills. Successful in handling larger workloads in a timely manner. Strives to meet customers needs in a timely and professional manner.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Restaurant Waiter
Stone Arch Tied House
Little Chute, WI
08.2025 - 02.2026
- Took accurate food and drink orders using point-of-sale systems for efficient service.
- Processed payments accurately while ensuring secure transactions for guests.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Restaurant Waiter
Hollanders Pub & Grill
Little Chute, Wisconsin
01.2021 - 07.2025
- Provided excellent customer service to enhance dining experiences at a busy pub.
- Took accurate food and drink orders using point-of-sale systems for efficient service.
- Assisted in training new waitstaff on menu knowledge and service standards.
Education
Kaukauna High School
Kaukauna, WISkills
- Order taking
- Payment processing
- Point-of-sale operation
- Menu knowledge
- Customer relationship management
- Training and development
- Effective communication
- Attention to detail
- Team collaboration
- Upselling techniques
- Memory retention
- Service quality
- Cash handling
- Customer service
Timeline
Restaurant Waiter
Stone Arch Tied House
08.2025 - 02.2026
Restaurant Waiter
Hollanders Pub & Grill
01.2021 - 07.2025
Kaukauna High School