Alyssa Zebley
Fargo,ND
Summary
Experienced Residential Specialist adept at providing direct care services to residents and non-resident clients. Skilled in ensuring client security, supervision, and accountability. Demonstrated ability to deliver exceptional care and support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Residential Specialist
Centre Inc
Fargo, ND
10.2024 - Current
- Assisted clients with daily activities such as meal preparation, personal hygiene and medication administration.
- Monitored client behavior throughout the day and documented any changes or incidents.
- Maintained accurate records of client progress and provided updates to supervisors as needed.
- Collaborated with other professionals, including social workers, psychiatrists, and psychologists, to ensure comprehensive care for residents.
- Provided crisis intervention services when necessary.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Cook
Buffalo Wild Wings
Fargo, ND
10.2019 - 10.2024
- Always maintained clean and organized work areas to bring safety and quality to the food preparation process; and ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction and repeat business.
- Checked for quality, kept track of old and new items, and rotated stock to confirm freshness of food and ingredients.
Server
Buffalo Wild Wings
Fargo, ND
10.2019 - 08.2024
- Managed multiple tables simultaneously, showcasing strong multitasking abilities while maintaining high service quality.
- Utilized POS system to streamline order placements, billing processes and complementary item handling.
- Collaborated with team members to ensure efficient workflow and provide excellent guest experiences during busy shifts.
- Ensured seamless service transitions through proper preparation of the dining area.
- Delivered proficiently on-the-spot solutions for clients' complaints with utmost courtesy to enhance satisfaction levels
- Assisted in the training of new staff on industry best practices.
- Collaborated with team members during high-volume periods, boosting productivity levels.
Education
Bachelor of Science - Criminal Justice
North Dakota State University
Fargo, ND08-2027
Skills
- Behavioral support and management
- Medication Supervision
- Medication Administration
- Behavior monitoring
- Crisis Management
- Client Relationship Management
Certification
- CPR Certified
Timeline
Residential Specialist
Centre Inc
10.2024 - Current
Cook
Buffalo Wild Wings
10.2019 - 10.2024
Server
Buffalo Wild Wings
10.2019 - 08.2024
Bachelor of Science - Criminal Justice
North Dakota State University