Malachi Gerald
Springfield,MO
Summary
Dedicated Residential Specialist at Burrell Behavioral Health. I am skilled in behavioral support and complaint resolution. I successfully fostered positive resident-staff relations while enforcing safety policies and procedures. By demonstrating strong written and oral interpersonal communication skills I was able to ensure a secure and supportive environment for residents with diverse needs. I am committed to maintaining high standards of care and compliance at all times.
Overview
9
9
years of professional experience
Work History
Residential Specialist
Burrell Behavioral Health
08.2016 - 05.2025
- Observed strict regulations and procedures to keep each independent living facility safe and secure for both residents and staff members.
- Positively interacted with residents, which helped to demonstrate proper behavior and communication.
- Promoted positive relations between residents and staff.
- Supported personal needs of residents dealing with diverse conditions.
- Solved grievances and complaints by collaborating with residents.
- Enforced policies and safety standards through building and room rounds.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Assisted residents with daily self-care practices, meal preparation, and household tasks and duties.
- Documented medication dosages, behavioral changes and feeding patterns for each patient.
- Accompanied residents on shopping trips, to medical appointments, and to recreational activities, providing careful supervision at all times.
- Checked in all resident medication's and documented them appropriately on a daily basis.
Education
High School Diploma -
Mountain Grove High School
Mountain Grove, MO05-2011
Skills
- Interpersonal and written communication
- Complaint handling
- Issue resolution
- Behavioral support and management
- Safety policies and procedures
- Safety oversight
- Medication supervision
- Contract compliance management
Timeline
Residential Specialist
Burrell Behavioral Health
08.2016 - 05.2025
High School Diploma -
Mountain Grove High School
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