Alyssa zepeda
glendora,CA
Summary
Proven achiever in sales support, I elevated customer satisfaction and retention at Robert H Peterson & Co. by leveraging technical aptitude and exceptional problem-solving skills. My strategic insights into customer preferences and industry trends contributed to tangible revenue growth, showcasing a commitment to results through teamwork and meticulous attention to detail. Offering strong organizational and analytical abilities, ready to learn and grow in dynamic environment. Contributes to data management and customer service excellence through effective communication and meticulous planning. Ready to use and develop skills in inventory control and client coordination in Sales Support Planner role.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Sales Support Planner
Robert H Peterson & Co.
11.2021 - Current
- Enabled better decision-making for sales representatives by providing detailed insights into customer preferences and industry trends.
- Contributed to revenue growth by identifying potential clients and assisting in the development of tailored sales strategies.
- Improved client retention rates with exceptional after-sales support, including troubleshooting and issue resolution.
- Facilitated a smooth sales process for faster turnaround times, ensuring timely delivery of products to customers.
Education
North-West College
West Covina 08.2024 - 04.2025
Skills
Technical aptitude
Complaint resolution
Medical terminology knowledge
Vital Sign Monitoring
Phlebotomy
Teamwork and Collaboration
Problem-Solving
Time Management
Attention to Detail
Multitasking
Excellent Communication
Customer Satisfaction
Certification
- CMA - Certified Medical Assistant
- CPR Training/Certification
Timeline
North-West College
08.2024 - 04.2025
Sales Support Planner
Robert H Peterson & Co.
11.2021 - Current
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