Alyssa Zyhowski
Summary
Customer-focused professional with 15 years in client support, adept at resolving complex issues and fostering relationships. Experienced business owner managing operations, communications, and marketing. Background includes 5 years as a HIPAA-compliant CNA and 2 years as an athletic trainer, showcasing strong leadership and organizational skills. Holds an Associate of Applied Science in Criminal Justice/Psychology and excels in remote work environments.
Overview
10
10
years of professional experience
Work History
Coach
Limitless Performance
Janesville, WI
09.2025 - Current
- Developed training programs to enhance player skills and team performance.
- Organized practice schedules and game strategies for optimal team coordination.
- Conducted player evaluations to assess strengths and areas for improvement.
- Led team meetings to foster communication and build a positive environment.
- Collaborated with athletic staff to ensure compliance with safety regulations.
- Mentored assistant coaches in effective coaching techniques and strategies.
- Facilitated team-building activities to strengthen player relationships and teamwork.
- Provided guidance to athletes regarding personal issues such as nutrition, injury prevention and college recruitment processes.
Owner
Jade+Rae Photography
Milton, WI
02.2022 - Current
- Oversaw daily operations, streamlining workflow for improved business efficiency.
- Crafted marketing strategies that attracted new customers and increased visibility.
- Monitored financial performance and managed budgeting activities efficiently.
- Captured high-quality images for diverse clients and events.
- Edited photos using industry-standard software for optimal results.
- Collaborated with clients to understand their vision and requirements.
- Managed photography equipment and ensured proper maintenance.
- Coordinated schedules and logistics for on-location shoots and events.
- Built strong relationships with clients through effective communication and support.
- Maintained positive relationships with suppliers to ensure smooth operations. for timely delivery of products and services.
Server
North Shore Chophouse
Fort Atkinson, Wisconsin
07.2021 - 05.2025
- Provided exceptional customer service to enhance dining experiences.
- Took accurate orders and communicated them to kitchen staff efficiently.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Assisted in training new servers on menu items and service standards.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Office Manager
Harbor at Newville
Milton, Wisconsin
08.2020 - 05.2021
- Managed daily office operations to ensure smooth workflow and efficiency.
- Coordinated schedules and meetings for staff and management.
- Oversaw inventory management and supply ordering for all office needs.
- Maintained employee records and assisted with onboarding processes.
- Developed office policies to improve communication and productivity.
- Trained new employees on office procedures and software systems.
- Implemented filing systems to organize documents and improve accessibility.
CNA/Private In-Home Caregiver
Best At Home
Oconomowoc, Wisconsin
10.2016 - 09.2020
- Assisted clients with daily living activities and personal care tasks.
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in mobility exercises to promote physical independence for clients.
- Documented patient care activities accurately in electronic health records.
- Adhered to safety protocols and infection control standards consistently.
- Organized and maintained patient medical records in compliance with regulations.
- Reviewed and updated electronic health records using specialized software systems.
- Ensured confidentiality of sensitive patient information at all times.
Education
Associate of Science - Criminal Justice
Blackhawk Technical College
Janesville, WI05-2019
High School Diploma -
Craig High School
Janesville, WI06-2015
Skills
- Electronic health records
- Patient data management
- HIPAA compliance
- Record organization
- Office administration
- Scheduling coordination
- Customer service
- Event coordination
- Project management
- Sports safety management
- Marketing strategy development
- Client management
- Customer support
- Team communication
- Time management
- Problem solving
- Conflict resolution
- Effective communication
Timeline
Coach
Limitless Performance
09.2025 - Current
Owner
Jade+Rae Photography
02.2022 - Current
Server
North Shore Chophouse
07.2021 - 05.2025
Office Manager
Harbor at Newville
08.2020 - 05.2021
CNA/Private In-Home Caregiver
Best At Home
10.2016 - 09.2020
Associate of Science - Criminal Justice
Blackhawk Technical College
High School Diploma -
Craig High School