Baley Winter
Rocklin,CA
Summary
Professional office worker with strong organizational and communication skills. Adept at managing administrative tasks, coordinating schedules, and maintaining office efficiency. Known for fostering team collaboration and achieving results. Reliable and adaptable to changing needs, with proficiency in Microsoft Office Suite, data entry, and customer service.
Experienced with administrative tasks, scheduling, and document management. Utilizes organizational skills and attention to detail to maintain efficient office environment. Knowledge of office software and communication tools to support team operations and foster productivity.
Overview
11
11
years of professional experience
Work History
Shipping and Receiving clerk
United States Cold Storage
07.2023 - Current
- Checking driver in and out
- Making appointments and communicating with carriers/customers
- Confirming receipts (making sure inventory matches what was delivered, and that it is the correct product)
- Coordinated inbound and outbound shipments to ensure timely delivery and accurate inventory management.
- Trained new staff on shipping procedures, safety protocols, and equipment operation.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Waitress
Venita Rhea’s
10.2021 - Current
- Collaborated with kitchen staff to ensure timely food delivery and quality control.
- Trained new staff on menu knowledge and service protocols, enhancing team efficiency.
- Assisted in inventory management, contributing to stock accuracy and waste reduction.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Answered customers' questions, recommended items, and recorded order information.
Merchandise tobacco
CBS
10.2022 - 01.2023
- Building shelves, displays, televised displays, fixtures and resets
-Restock, count inventory, Unpack and organize product while keeping the sales floor clean
-Reporting damaged or expired inventory, and removing these products and following safety and company guidelines
-Programming software to connect to with the televised display
-communicating with the customer over the phone about their products/displays
Waitress
Brookfield
05.2017 - 10.2021
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables effectively while maintaining attention to detail.
- Resolved guest complaints with professionalism, ensuring positive dining experiences.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Hostess
Sushi Mon
01.2016 - 05.2017
- Managed guest seating to optimize flow and minimize wait times.
- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Implemented reservation system improvements, enhancing accuracy in table management.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Cashier
Quiznos
02.2016 - 03.2017
- Assisted in training new staff on operational policies and point-of-sale systems for seamless service delivery.
- Monitored inventory levels and communicated needs to management to ensure product availability.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Double Barrel Smoke house
01.2015 - 01.2016
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Maintained high levels of cleanliness and organization in service area to enhance customer experience.
- Handled customer inquiries and resolved issues promptly, fostering positive relationships with patrons.
- Collaborated with team members to uphold store standards, achieving consistent positive feedback from customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
WoodCreek High School
Roseville, CA05-2015
GED -
Sierra College
Rocklin, CA05-2017
GED -
ARC
Sacramento, CA05-2018
Skills
- Graduated from WoodCreek High School 2015
- Attended 3 year of Community College
- Business academy club graduate
- Customer Service skills
- Experience in a fast pace environment
- 10 years in the food industry
- Food Handlers Card
- Self-motivated and independent
- Punctual and reliable
Accomplishments
- Collaborated with team of 8 in the development of our website were carriers can make their own appointments .
Timeline
Shipping and Receiving clerk
United States Cold Storage
07.2023 - Current
Merchandise tobacco
CBS
10.2022 - 01.2023
Waitress
Venita Rhea’s
10.2021 - Current
Waitress
Brookfield
05.2017 - 10.2021
Cashier
Quiznos
02.2016 - 03.2017
Hostess
Sushi Mon
01.2016 - 05.2017
Cashier
Double Barrel Smoke house
01.2015 - 01.2016
High School Diploma -
WoodCreek High School
GED -
Sierra College
GED -
ARC