Alyssa J. Roberts
Student
Houston,TX
Summary
Highly organized, analytical, and detail-oriented entry-level Mechanical Engineering student with a strong aspiration to learn. Knowledgeable in customer service and retention, I am interested in mechanical engineering principles, design practices, and implementation. Seeking opportunities to apply my skills and expand my understanding in a dynamic and challenging environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender Trainer
FAM Hospitality Group
02.2024 - Current
- Training multiple inexperienced bartenders in skills such as product presentation, creativity and multitasking
- Provide support in a dynamic work environment, consistently leading the team in sales and tips
Life Insurance Sales Agent
Unitrust Financial Group
10.2023 - 10.2024
- Determine financial goals by assessing existing coverage and proposing new products and services that align with long-term needs
- Effectively collaborate with team to reach targets, consistently meeting or exceeding personal quotas of 100 calls per day and 4 closes a week
Food Truck Owner/Operations Executive
Self
05.2022 - 10.2023
- Produce cost efficient budget plan and maintain realistic goals using Microsoft Excel
- Analyze trends and implement enhancements to refine company's product offerings
Bar Operations Consultant
Darwin's Pub
04.2020 - 12.2022
- Instill processes and procedures to improve overall efficiency in operations resulting in a 122% increase in returns
- Identify and analyze project risks and develop marketing strategies to offset cost
Event Operations Coordinator
Salk Institute for Biological Studies
04.2017 - 03.2020
- Manage administrative logistics of planning, booking, and promotions for event volume of up to 500
- Train and supervise as many as 15 event staff to complete dynamic range of tasks including light setup, presentation, as well as effective restoration
Education
30 Credit Hours 3.7 GPA - Mechanical Engineering
University of Houston-Downtown
Houston, TX06-2026
24 Credit Hours - Computer Science
Grossmont College
El Cajon, CA07-2020
Skills
- Problem-solving
- Microsoft Office
- Microsoft Excel
- Accounting
- Relationship building and rapport
- Documentation
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Relationship building
- Team building
- Task prioritization
- Self motivation
- Analytical thinking
- Professionalism
- Employee management
- Continuous improvement
Accomplishments
- 2015 National achiever in top wine sales for which proceeds go to St. Jude’s Children’s Hospital
- Awarded for top sales achievements that benefit the entire team
- Recognized for initiative taken towards self-improvement in the workplace by completing optional leadership and interpersonal relations course certifications
- 500+ days consistent attendance to language program in pursuit of Spanish proficiency
Certification
- Licensed Insurance Agent/Broker - TX Department of Insurance.
Timeline
Bartender Trainer
FAM Hospitality Group
02.2024 - Current
Life Insurance Sales Agent
Unitrust Financial Group
10.2023 - 10.2024
Food Truck Owner/Operations Executive
Self
05.2022 - 10.2023
Bar Operations Consultant
Darwin's Pub
04.2020 - 12.2022
Event Operations Coordinator
Salk Institute for Biological Studies
04.2017 - 03.2020
30 Credit Hours 3.7 GPA - Mechanical Engineering
University of Houston-Downtown
24 Credit Hours - Computer Science
Grossmont College
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