Alyssa Nicole LaMontagne
Lake Stevens,WA
Summary
Dedicated customer service professional committed to fostering professional relationships that drive profitability and business results. Dependable team player with an outgoing, positive demeanor specializing in optimizing quality, speed, and processing. Articulate, energetic, and results-oriented, with a genuine passion for developing relationships, cultivating partnerships, and growing businesses. Combining strategic thinking with hands-on experience to deliver impactful solutions that bring a fresh perspective and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Event Server
Aerotek: Microsoft
10.2024 - 10.2024
- Worked with banquet manager to quickly adapt and coordinate event set up with time regulations as well as collaborated with kitchen staff to ensure vital requests for orders.
- Contributed to success of events through proactive problem-solving due to engaging and sharing information within the team.
Warehouse Operator
Aerotek: K&H Printing
08.2024 - 10.2024
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes to clear paper jams which then reduced election ballot spoils.
- Fostered culture of teamwork, leading by example and by maintaining open communication channels with coworkers and supervisors.
Waitress
Born and Raised Bar
06.2023 - 09.2024
- Consistently increased business profits and proactively anticipated customers needs while welcoming new challenges and fostering ideas.
- Supported fun and positive atmosphere among staff members through clear communication and collaboration to embrace our passion for providing remarkable service .
Customer Service Attendant
Trump International Hotel
01.2022 - 02.2023
- Streamlined check-in process for vehicles, making it quicker and more efficient for guests. Handled guest inquiries and provided any assistance, always demonstrating .
- Developed rapport with clientele by listening generously with positive intent to concerns and taking responsibility to delivering results.
Office Administrator
Builders Design Group
05.2021 - 01.2022
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and creating all customer profiles and paperwork/home build information into Quickbooks.
- Coordinated communications, financial processing, registration, and ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Advanced Honors Degree -
Centennial High School
06.2016
Skills
- Complex Problem-Solver
- Innovative Thinker
- Embraces Adaptability
- Always Has A Sense of Urgency
- Reliable & Punctual
- Passion For Knowledge
- Manages Stress Tolerance With Self Care
- Phone Etiquette
- Customer Data Confidentiality
- Client Relations Specialist
- Billing Procedure Knowledge
- Email Management
- Document and Records Confidentiality
- Office Administrator
- Manages Stress Tolerance With Self Care
- Banquet Coordinator
Timeline
Event Server
Aerotek: Microsoft
10.2024 - 10.2024
Warehouse Operator
Aerotek: K&H Printing
08.2024 - 10.2024
Waitress
Born and Raised Bar
06.2023 - 09.2024
Customer Service Attendant
Trump International Hotel
01.2022 - 02.2023
Office Administrator
Builders Design Group
05.2021 - 01.2022
Advanced Honors Degree -
Centennial High School
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