Organized administrative professional with 5+ years of experience supporting executives, office teams, and retail operations. Skilled in scheduling, records management, onboarding, and communication, with a proven ability to adapt quickly, guide others, and keep daily operations running smoothly.
Work History
Administrative Assistant
1 Year 1 Month
Florida Department of Corrections | 10.2024 - 11.2025
Processed correspondence forms and requests, ensuring organized filing systems for easy access.
Answered phone and email inquiries with timely, professional support.
Processed correspondence forms and requests while keeping filing systems organized.
Coordinated employee onboarding by organizing orientation sessions and efficiently completing required paperwork.
Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
Maintained inventory of office supplies and placed orders.
Recorded expenses and maintained accounting records.
Managed inventory of office supplies and placed timely orders to maintain stock levels.
Retail Associate
1 Year 2 Months
The Franklin Shops | 09.2024 - 11.2025
Assisted customers with product selection, sizing, and store navigation to improve shopping experience.
Processed sales transactions accurately, handled payments, and balanced register drawers.
Supported daily opening and closing procedures, including cleaning and merchandising tasks.
Recommended products based on customer needs, boosting confidence in purchase decisions.
Coordinated with team members to keep sales floor organized and operations running smoothly.
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Retail Mentor
1 Year
Aveda Institute Fort Myers | 11.2025 - Current
Assist guests with checking in and out for their appointments
Enhance guest experience with Aveda rituals
Perform inventory audits by restocking, cleaning and counting inventory
keep a clean and tidy retail area
Coached students on salon service standards, client communication, and professional presentation.
Supported daily clinic floor operations by guiding service flow and guest readiness.
Encouraged professionalism, accountability, and confidence throughout student interactions.
Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
Assisted operations manager, lead educator and director with day to day operations
Director of First Impressions
8 Months
Curran Young Construction | 02.2024 - 10.2024
Supported front desk tasks and kept visitor traffic moving smoothly.
Coordinated appointment schedules, calendar updates, and daily office messages.
Handled multi-line phone calls, routed questions, and shared accurate information with clients and vendors.
Welcomed guests professionally and helped create positive customer interactions and company impression.
Collaborated with internal teams to streamline communication and improve front office processes.
Assisted marketing by capturing photos and videos of job sites for social media
Executive Assistant
1 Year 10 Months
Sturmex Staffing | 04.2022 - 02.2024
Managed executive calendars, prioritized meetings, and resolved scheduling conflicts across multiple stakeholders.
Arranged travel plans, itineraries, and expense records with accuracy and discretion.
Drafted reports, presentations, and correspondence for leadership review and client communication.
Improved administrative workflows to support office efficiency and reduce duplicate tasks.
Assisted with staffing for multiple businesses all across the country
Departmental Technician
7 Months
Michigan Department of Corrections | 08.2021 - 03.2022
Assisted with emergency response procedures and secured work areas during incidents.
Managed filing systems for electronic and hard copy documents
Managed office activities
Gathered and organized materials to support operations
Aided colleagues, managers and customers through regular communication and assistance
Responded to prisoner requests via memos and formal written letters, and in-person interactions
Coordinated transfers of prisoners from one facility to another
General Office Assistant
2 Years 1 Month
Michigan Department of Health and Human Services | 07.2019 - 08.2021
Supported daily office operations by handling clerical tasks, data entry, filing, and document preparation.
Answered multi-line phone calls, directed inquiries to proper contacts, and delivered courteous customer service to visitors and staff.
Sorted incoming and outgoing mail, organized correspondence, and maintained accurate records management systems.
Prepared correspondence, forms, and reports while keeping documents accurate and consistent.
Assisted staff with copying, scanning, faxing, and distribution of materials to support workflow efficiency.
Organized confidential files, safeguarded sensitive information, and maintained compliance with office procedures.
Implemented new organizational systems that improved overall workflow within the office environment.
Education
Full Specialist - Esthiology
Aveda Institute Fort Myers | Fort Myers, FL | 12.2023