Alyssia Williamson
Altus
Summary
Dynamic team leader with a proven track record at Chick-Fil-A, skilled in employee training and conflict resolution. Successfully empowered team members through targeted coaching, enhancing performance and fostering a collaborative environment. Recognized for effective communication and multitasking abilities, consistently exceeding performance expectations while maintaining a positive team culture.
Overview
2
2
years of professional experience
Work History
Team Leader
Chick-Fil-A
09.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Educated staff on organizational mission and goals to help employees achieve success.
Crew Member
Wendy's
11.2022 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Fostered positive team environment by assisting coworkers during rush periods.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Altus High School
Altus05-2024
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Employee training
- Coaching and mentoring
- Overseeing daily activities
- Effective communication
- Task prioritization
- Multitasking Abilities
- Time management
Timeline
Team Leader
Chick-Fil-A
09.2023 - Current
Crew Member
Wendy's
11.2022 - 06.2023
High School Diploma -
Altus High School
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