Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Ford

Kenosha

Summary

A compassionate, outgoing, hardworking, and passionate

healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction. Seasoned in managing and training new employees. Ready to use my interpersonal skills and work ethic to contribute to a positive work culture.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Phlebotomist

Versiti
06.2023 - Current
  • Use a 16-gauge needle to collect blood
  • Run apheresis machines using a butterfly needle
  • Collect sample tubes using butterfly
  • Complete medical interviews and physicals of donors to verify donation eligibility in compliance with HIPPA regulations
  • Properly sanitize and clean equipment and work areas between patients.
  • Properly and accurately label tubes and bags with correct donor
  • Used personal protective equipment to protect coworkers and patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Contribute to proper tracking of collected specimens by initialing, dating and noting times of collection.
  • Package specimens to be transported to central lab daily.
  • Load/unload cargo van
  • Set up/take down mobile blood drives
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.

Teller

Trustone
03.2022 - 06.2023
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Educated customers on use of banking website and mobile apps.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Maintained friendly and professional customer interactions.

Diet Clerk

Aurora
09.2021 - 03.2022
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
  • Maintained strict levels of cleanliness for tables, floors and prep areas.
  • Reported and documented resident changes in consumption or behaviors.
  • Educated patients on nutrition value when selecting meals.
  • Offered alternatives to foods patients usually enjoy while respecting diet plan.
  • Accurately labeled feeding tubes.

Team Member

Culvers
06.2016 - 08.2018
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations collaboratively and independently to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted to delegating tasks to new employees

Education

Associate of Applied Science - Nursing

Gateway Technical College
Kenosha, WI
06-2027

High School Diploma -

Harborside Academy
06.2020

Skills

  • Diagnostic Testing
  • Specimen Collection/ Labeling Procedures
  • Therapeutic Phlebotomy
  • Sanitation and Sterilization
  • Time Management
  • Patient preparation
  • Patient Confidentiality
  • Hemoglobin testing
  • Biohazard Waste/Sharps Disposal
  • Donor Screening/Medical Interview
  • Measuring Vital Statistics
  • Active Listening
  • Patient care
  • Venipuncture
  • Apheresis Machines
  • Customer Service
  • Multitasking
  • Delegating

Certification

  • PT - Phlebotomy Technician
  • First Aid/CPR Certified

Timeline

Phlebotomist

Versiti
06.2023 - Current

Teller

Trustone
03.2022 - 06.2023

Diet Clerk

Aurora
09.2021 - 03.2022

Team Member

Culvers
06.2016 - 08.2018

High School Diploma -

Harborside Academy

Associate of Applied Science - Nursing

Gateway Technical College

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