ALY G. TARANGO FERNANDEZ
Mission
Summary
Bilingual financial services professional with 5+ years of banking and account management experience, including specialized expertise in loan operations, documentation, compliance, and client relationship management. Proven ability to manage complex financial processes, support lending teams, and deliver exceptional service in both English and Spanish. Recognized for accuracy, organization, and the ability to build trusted relationships while thriving in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Financial Account Representative (Bilingual)
Shamrock Trading Corporation
Overland Park, KS
05.2024 - Current
- Manage a portfolio of commercial financial accounts while ensuring accurate invoice processing, collections, and account reconciliation.
- Analyze account risk and proactively resolve issues to maintain portfolio performance and financial accuracy.
- Provide bilingual support to English- and Spanish-speaking clients, strengthening relationships and delivering exceptional customer service.
- Partner with cross-functional teams to improve operational efficiency and enhance the overall client experience.
Loan Operations Specialist
Astra Bank
Hays, KS
04.2022 - 05.2024
- Prepared, reviewed, booked, and funded commercial and consumer loan documentation using LaserPro, Director, and Precision systems.
- Verified loan files for accuracy, completeness, and compliance with bank policies and regulatory requirements.
- Supported lenders and customers throughout the lending process by providing guidance on documentation and servicing procedures.
- Managed escrow documentation, loan servicing functions, and internal reporting while maintaining exceptional attention to detail.
- Contributed to process improvements that increased operational consistency and efficiency.
Personal Banker I & II
Astra Bank
Hays, KS
10.2020 - 04.2022
- Assisted customers with deposit accounts, banking services, and financial products while delivering personalized solutions.
- Built long-term client relationships through trusted guidance and exceptional service.
- Processed transactions accurately and maintained compliance with banking regulations.
Bank Teller
First National Bank of Scott City
Scott City, KS
06.2018 - 08.2020
- Processed high-volume financial transactions with accuracy and professionalism.
- Provided bilingual translation and customer support for Spanish-speaking clients.
- Maintained cash balances and consistently adhered to banking policies and security procedures.
Education
Bachelor of Business Administration (B.B.A.) - Marketing, Minor in Spanish
Fort Hays State University
Hays, KS12-2023
Skills
- Bilingual: English & Spanish
- Loan Operations & Documentation
- Lending Support & Loan Servicing
- Commercial & Consumer Banking
- Client Relationship Management
- Risk Assessment & Account Analysis
- Microsoft Office Suite
- Teamwork and collaboration
- Time management
- Effective communication
Languages
Spanish
Timeline
Financial Account Representative (Bilingual)
Shamrock Trading Corporation
05.2024 - Current
Loan Operations Specialist
Astra Bank
04.2022 - 05.2024
Personal Banker I & II
Astra Bank
10.2020 - 04.2022
Bank Teller
First National Bank of Scott City
06.2018 - 08.2020
Bachelor of Business Administration (B.B.A.) - Marketing, Minor in Spanish
Fort Hays State University