Alyvia Ward
Highland,IN
Summary
Dynamic security professional with extensive experience at Windcreek Casino, excelling in emergency response and conflict de-escalation. Proven track record in enhancing safety protocols and training staff, ensuring a secure environment. Skilled in report writing and adept at managing complex situations, fostering a culture of safety and compliance.
Developed strong observational and situational awareness skills in security-focused environment. Proven ability to handle emergency situations and enforce safety protocols. Seeking to transition into new field where these skills can contribute to maintaining safe and orderly environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer II
Windcreek Casino
East Hazel Crest
10.2025 - Current
- Monitored casino premises to ensure guest and employee safety.
- Conducted routine security checks to identify potential hazards or violations.
- Responded promptly to incidents, ensuring effective resolution and documentation.
- Collaborated with team members to maintain a secure environment for guests.
- Assisted in the implementation of emergency response procedures during critical situations.
- Enforced casino policies and regulations, promoting a safe gaming environment.
- Supervised security personnel to ensure adherence to protocols and safety regulations.
- Conducted regular inspections of premises to identify potential security risks and vulnerabilities.
Security Officer
Windcreek Casino
East Hazel Crest, Illinois, 60429
11.2024 - 10.2025
- Conducted routine patrols to ensure safety and compliance with casino regulations.
- Responded promptly to incidents, providing assistance and coordinating with emergency services.
- Assisted in training new security personnel on protocols and procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Security Officer
Ameristar Casino
East Chicago, IN
03.2022 - 10.2024
- Monitored surveillance systems to ensure safety and security of guests and staff.
- Conducted regular patrols to deter potential security breaches and maintain a safe environment.
- Responded promptly to incidents, coordinating with local law enforcement when necessary.
- Assisted in training new security personnel on protocols and emergency procedures.
- Implemented crowd management strategies during events to enhance guest experience and safety.
- Investigated reported disturbances, documenting findings for further analysis and action.
- Collaborated with management to develop improved security measures based on incident trends.
- Managed communication between security personnel and emergency services during incidents.
- Monitored security cameras and alarm systems to ensure facility safety and compliance.
- Trained new dispatchers on software systems and emergency protocols to enhance team performance.
- Developed and implemented security training programs for staff to enhance safety awareness.
- Conducted regular assessments of training effectiveness, ensuring compliance with safety regulations.
Education
High School Diploma -
Donald .E. Gavit High School
Hammond06-2019
Skills
- Report writing
- Incident reporting
- General security
- Emergency response
- Patrol operations
- Complex Problem-solving
- Conflict de-escalation
- Document management
- Staff management
- Security equipment operation
- Dispatch
- Workplace violence prevention
- First aid and CPR certified
Certification
- Indiana Gaming Commission Gaming License
- Illinois Gaming board Gaming License
- CPR License
- First Aid/Response License
- Licensed Forklift Operator
Timeline
Security Officer II
Windcreek Casino
10.2025 - Current
Security Officer
Windcreek Casino
11.2024 - 10.2025
Security Officer
Ameristar Casino
03.2022 - 10.2024
High School Diploma -
Donald .E. Gavit High School