Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of industry experience. Highly effective and comfortable working with people at all levels in organization.
Overview
16
16
years of professional experience
Work History
Owner/Operator
Ally's Canine Training LLC
06.2013 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Trained and developed team members to build human capital.
Conducted target market research to discover customer needs and analyze competitor trends.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Prepared bank deposits and handled business sales, returns and transaction reports.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Interacted well with customers to build connections and nurture relationships.
Certified Dog Trainer
Petco
04.2011 - 05.2013
Evaluated animals to determine temperaments, abilities and aptitude for training.
Consulted with owners to discuss behavioral concerns and determine final goals.
Instructed owners and dogs on basic obedience cues using different techniques to match dogs' drives for reward.
Taught owners to watch dogs for triggers, signs of aggression, and behaviors to formulate possible solutions.
Lead Dog Handler
Central Bark Doggy Daycare
08.2007 - 12.2010
Managed up to [Number] dogs of varying breeds and sizes, providing attentive care.
Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Education
No Degree - Dog Training And Behavior
Animal Behavior College
Valencia, CA
06.2007
High School Diploma -
Penn High School
Mishawaka, IN
06.2006
Skills
Business Development
Verbal and Written Communication
Staff Training
Hiring and Staffing
Educational Strategies
Disaster Preparedness
Support Networks
Affiliations
Pet Professional's Guild
L.E.G.S. Family Dog Mediation
Timeline
Owner/Operator
Ally's Canine Training LLC
06.2013 - Current
Certified Dog Trainer
Petco
04.2011 - 05.2013
Lead Dog Handler
Central Bark Doggy Daycare
08.2007 - 12.2010
No Degree - Dog Training And Behavior
Animal Behavior College
High School Diploma -
Penn High School
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