Alyza Rivas
San Luis,Arizona
Summary
Dynamic and bilingual professional with a proven track record of leadership and excellent communication skills. I excelled in fast-paced environments, mastering roles from cashier to online personal shopper, and was rewarded for outstanding accuracy and customer service. Skilled in problem-solving and a fast learner, I consistently enhance team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper/ Dispenser
Walmart
San Luis, AZ
07.2024 - Current
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Verified the accuracy of all orders picked prior to taking them to the customer's car.
- Inspected the condition of vehicles, supplies, and equipment before loading merchandise in the delivery person's car.
- Greeted customers and made sure they approved any substitutions before loading merchandise into the vehicle.
Cook/Barista
Heavenly Brew Cafe
Jacksonville, North Carolina
01.2024 - 05.2024
- Welcomed customers, informing them about specials or new items
- Made cash and card transactions
- Prepared foods on the grill following food safety procedures
- Learned about brewing methods and menu items
- Took inventory to ensure we had all the products we needed
- Worked in a positive and fast paced environment
- Performed basic administrative duties such as inventory management, ordering supplies.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
Online Pickup and Delivery
Walmart
Jacksonville, North Carolina
12.2022 - 11.2023
- Fulfilled customer orders by reviewing orders; locating, preparing and packaging merchandise
- Made the appropriate product substitutions
- Consulted with customers when loading merchandise into their vehicles to ensure satisfaction
Cashier
Walmart
San Luis, Arizona
08.2021 - 11.2022
- Greeted customers entering the store and responded promptly to customers' needs.
- Built relationships with customers to encourage repeat business.
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy.
- Worked flexible schedules and extra shifts to meet business needs.
- Learned duties for various positions, and provided backup at key times.
- I answered questions about store policies and addressed customer concerns.
- Processed refunds and exchanges in accordance with company policy.
- Promoted to backup front-end team lead.
Cashier
Chile Pepper/Mr Gs
Yuma, Arizona
12.2020 - 08.2021
- Greeted customers to take food orders and provide information about menus.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Processed payments on the cash register, and counted back bills and change to customers.
Education
High School Diploma - child education, criminal justice
San Luis High School
San Luis, Arizona05.2021
Skills
- Bilingual
- Excellent communication skills
- Leadership
- Works well under pressure
- Problem solver
- Fast learner
- Team player
Awards
- Team Lead Appreciation Badge
- Backup Team lead promotion
References
References available upon request.
Timeline
Online Personal Shopper/ Dispenser
Walmart
07.2024 - Current
Cook/Barista
Heavenly Brew Cafe
01.2024 - 05.2024
Online Pickup and Delivery
Walmart
12.2022 - 11.2023
Cashier
Walmart
08.2021 - 11.2022
Cashier
Chile Pepper/Mr Gs
12.2020 - 08.2021
High School Diploma - child education, criminal justice
San Luis High School
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