Alzie Walker
Atlanta,GA
Summary
Professional expert with strong focus on supporting executive leadership. Demonstrates exceptional organizational and communication skills, ensuring seamless operations. Skilled in managing schedules, coordinating meetings, and handling confidential information. Known for adaptability, teamwork, and delivering consistent results in dynamic environments.
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Ramp Managment
Delta Air Lines, Inc
03.2013 - Current
- Implemented process improvements that reduced lead time for baggage delivery to passengers upon arrival at their destination.
- Assisted in resolving customer complaints regarding lost or damaged luggage, leading to higher satisfaction rates among passengers.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 7 daily flights.
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
Warehouse Lead
Fed Ex Warehouse
01.2010 - 01.2013
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Trained employees on equipment operation and safety protocols.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into the correct trucks.
- Monitored performance and safety practices of 10 person warehouse staff.
Education
High School Diploma -
Ridgeway High
Memphis, TN06.2010
Skills
- Strong organization
- Project management
- Conflict management
- Performance improvement
- File management
- Customer service
- Strong problem solver
- Phone etiquette
- Strategic planning
Timeline
Ramp Managment
Delta Air Lines, Inc
03.2013 - Current
Warehouse Lead
Fed Ex Warehouse
01.2010 - 01.2013
High School Diploma -
Ridgeway High
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