Alberto Aguilar

Los Angeles,CA

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to advance abilities while contributing to company growth.

Overview

years of professional experience

Work History

Ramp Agent

Southwest Airlines

Burbank

02.2022 - Current

Conduct daily inspections of ramp and aircraft ensuring a safe and reliable operation.
Organize baggage carts for loading onto planes accurately according to airline specifications.
Load and unload aircraft with baggage, cargo, and mail.
Operate a variety of motorized vehicles such as tugs, belt loaders, and GPUs safely and efficiently around airport premises.
Utilize two-way radio communication systems to communicate between ramp agents, pilots, and ground crew personnel.

Messenger Clerk

LA Public Library - Fairfax Branch

Los Angeles

11.2014 - 11.2022

Provided excellent customer service at all times in order to ensure customer satisfaction.
Answered phones promptly and directed calls to appropriate personnel.
Collaborated closely with colleagues in order to complete tasks efficiently and have all team members on the same page.

Customer Service Representative

GAT Airline Ground Support

Burbank

05.2017 - 12.2019

Provided customer service to passengers at the ticket counter, including checking in luggage, issuing boarding passes, and resolving complaints in a professional manner.
Facilitated communication between ground staff, flight crew, and airport security and maintenance.
Ensured compliance with FAA regulations concerning ticketing operations.

Education

BA in Television/Film -

Cal State University Los Angeles

Skills

Team Leadership
Dependable and Responsible
Strong Organization

Effective Communication
Adaptability and Flexibility
Detail Oriented

References

References available upon request.

Timeline