Anthony Cancro
White Plains,NY
Summary
Dynamic professional with a proven track record at AvPORTS, excelling in ramp service and baggage management. Recognized for enhancing operational efficiency and ensuring safety compliance. Strong team leader with exceptional customer service skills, adept at managing high-pressure situations and fostering client relationships to drive satisfaction and loyalty.
Overview
30
30
years of professional experience
Work History
Ramp Agent
AvPORTS
04.2012 - 06.2026
- Operated ground support equipment to ensure timely aircraft servicing and departure.
- Coordinated baggage handling processes to maintain efficient operations during peak hours.
- Conducted safety inspections on equipment to comply with aviation regulatory standards.
- Assisted in loading and unloading cargo, ensuring proper weight distribution and secure placement.
Account Representative
Flash Electronics
02.2003 - 12.2011
- Managed client accounts to ensure satisfaction and retention.
- Developed strong relationships with clients through effective communication and support.
- Coordinated product orders and deliveries, ensuring timely fulfillment of customer needs.
- Analyzed customer feedback to improve service offerings and address concerns proactively.
Store Manager
Blockbuster Video
04.1996 - 09.2002
- Directed daily operations, ensuring efficient store management and optimal customer service.
- Managed inventory levels, overseeing stock replenishment and loss prevention initiatives.
- Developed staff training programs to enhance team performance and improve customer engagement.
- Implemented promotional strategies that boosted sales and increased customer loyalty within the community.
Education
Bachelor of Arts - Radio And Television Broadcasting
Iona College
New Rochelle, NY06.1994
Skills
Loading and unloading
- Aircraft marshalling
- Heavy lifting
- Aircraft tug operation
- Safety procedures compliance
- Customer service
- Team leadership
- Crew assistance
- Pushback and towing
- Dependable and responsible
- Ground support services
Ramp service
Heavy lifting
Baggage handling
Safety procedures compliance
Aircraft tug operation
Customer service
Marshaling aircraft
Ramp security
Team leadership
Crew assistance
Aircraft marshalling
Pushback and towing
Baggage management
Baggage tag checks
Dependable and responsible
Quality control
Inclement weather tolerance
Timeline
Ramp Agent
AvPORTS
04.2012 - 06.2026
Account Representative
Flash Electronics
02.2003 - 12.2011
Store Manager
Blockbuster Video
04.1996 - 09.2002
Bachelor of Arts - Radio And Television Broadcasting
Iona College