Zion Ah-kiong
Las Vegas
Summary
While currently working ramp I used to be a pax agent and switched over to ramp so i am well accustomed to upstaires operations and how it affects ramp agents, I am currently a lead in training. I am currently learning to read load sheets, count bags, keep track of certain bag tag types, and load the aircraft accordingly. I have worked on many aircrafts narrow and wide. I can operate K loaders, pushbacks, tugs, belt loaders, lavatory trucks, forklifts. Ive marshalled in many aircraft types and due to swissport working with many contracts i am able to follow every airlines saffety regulations and airline specific peocedures. I am very flexible, i can come in early, stay late, able to work on my days off and more.
Overview
3
3
years of professional experience
Work History
Ramp Agent
Swissport
09.2025 - Current
- Operated ground support equipment to ensure efficient aircraft turnaround times.
- Assisted in loading and unloading baggage, ensuring proper handling and safety protocols.
- Coordinated with team members to maintain clear communication during peak operational periods.
- Conducted pre-flight inspections on equipment, identifying maintenance needs promptly.
- Trained new staff on safety procedures and operational protocols for ramp activities.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Connected electrical power unit and hoses to aircraft.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Drove forklifts, pallet jacks and other equipment to move materials.
Processor
Deseret Industries
02.2023 - 07.2024
- Processed incoming documentation for accuracy and compliance with established guidelines.
- Managed data entry tasks to ensure timely updates in processing systems.
- Assisted in maintaining organized records and documentation for easy retrieval.
- Collaborated with team members to streamline workflow processes and improve efficiency.
- Supported training of new employees on core operational procedures and best practices.
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
- Managed multiple priorities simultaneously, maintaining organization even during peak periods.
- Facilitated cross-departmental collaboration to improve overall processing efficiency.
Education
High School Diploma -
Basic Highschool
Las Vegas, NV05.2023
Skills
- Ground support operations
- Aircraft turnaround efficiency
- Team communication coordination
- Aircraft marshalling techniques
- Ramp cleanliness maintenance
- Electrical power connections
- Forklift operation skills
- Task prioritization strategies
- Cross-department collaboration
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Heavy lifting
- Baggage handling
- Safety procedures compliance
- Aircraft tug operation
- Safety procedures
- Baggage tag checks
- Load planning
- Vehicle operation
- Dependable and responsible
- Cargo handling
- Aviation regulations
- Ground support equipment operation
- New agent training
- Aircraft servicing
- Water service
- Willing to learn
- Equipment operation
Timeline
Ramp Agent
Swissport
09.2025 - Current
Processor
Deseret Industries
02.2023 - 07.2024
High School Diploma -
Basic Highschool