MOHAMMED W. MURUNGA
New Brighton,MN
Summary
Transportation and Aviation Operations Professional experienced in ramp operations and aircraft ground handling. Achieved operational efficiency and safety compliance through effective training and logistics coordination. Focused on enhancing performance and ensuring adherence to FAA and TSA regulations in high-volume environments.
Overview
20
20
years of professional experience
Work History
Ramp Agent
Delta Air Lines
Minneapolis-Saint Paul International Airport (MSP), MN
01.2023 - Current
- Load and unload passenger baggage, cargo, and mail safely and efficiently.
- Operate ground support equipment in accordance with company policies and safety procedures.
- Guide aircraft during arrivals and departures.
- Serviced aircraft to ensure on-time performance.
- Collaborated with flight crews, gate agents, and operations personnel to streamline operations.
- Follow FAA, TSA, airport, and company safety regulations.
- Supported turnaround operations in fast-paced environment, facilitating timely departures.
Bus Driver / Trainer / Dispatcher
Metropolitan Transportation Network
Fridley, MN
08.2018 - 01.2023
- Operated school buses over designated routes while maintaining strict safety standards. Ensured safety of students during transportation.
- Trained and evaluated drivers to enhance safety standards and ensure regulatory compliance. 1
- Assisted with dispatch activities, optimizing route coverage and driver scheduling. 1
- Reviewed driver logs and maintained operational records. 1
- Responded to inquiries from staff, parents, and school district personnel. 1
- Supported accident investigations and coordinated emergency preparedness activities. 1
Bus Driver / Trainer
American Transportation
Mounds View, MN
09.2015 - 08.2018
- Performed pre-trip and post-trip vehicle inspections to ensure safety and compliance. 1
- Evaluated driver performance and training effectiveness. 1
- Assessed driver performance and training effectiveness to enhance overall safety standards. 1
- Monitored driver licensing and training requirements to maintain compliance and readiness. 1
Finance Analyst
U.S. Bank
St. Paul, MN
12.2012 - 08.2015
- Managed cash and asset reporting for trust relationships, ensuring accurate financial oversight. 1
- Monitored cash balances and investment transactions to maintain liquidity and optimize asset allocation. 1
- Evaluated collateral and mitigated portfolio risk. 1
- Ensured compliance with governing documents, policies, and procedures to uphold regulatory standards. 1
Accounting Specialist III
U.S. Bank
Minneapolis, MN
07.2008 - 12.2012
- Processed accounting transactions to ensure accuracy and compliance in financial records. 1
- Reconciled accounts and resolved discrepancies to maintain financial integrity. 1
- Prepared detailed financial reports and analyses to support informed decision-making. 1
- Verified and entered accounting data with a high degree of accuracy. 1
Teller
U.S. Bank
Robbinsdale, MN
01.2007 - 07.2008
- Processed customer deposits, withdrawals, and loan payments, ensuring timely transactions for customer satisfaction. Processed customer transactions efficiently
- Assisted customers with certificates of deposit and foreign currency transactions, facilitating seamless banking experiences. 1
- Provided exceptional customer service while maintaining cash-handling accuracy, contributing to a trustworthy banking environment. 1
Cashier / Customer Service Associate
Lowe's Home Improvement
Maple Grove, MN
09.2006 - 03.2007
- Operated point-of-sale systems, ensuring accurate and efficient transaction processing. Processed customer transactions accurately at point-of-sale systems.
- Assisted customers with returns and exchanges, providing product information to enhance satisfaction. 1
- Maintained organized, customer-friendly checkout environment to streamline service and improve customer experience. 1
Education
Associate Degree - Public Relations
Kenyatta University
Mombasa, KenyaComputer Literacy Certificate -
Computer Consultant Center
Mombasa, KenyaFinancial Careers Training Certificate -
Train to Work – PPL
Minneapolis, MNSkills
- Ramp Operations
- Ground support operations
- Aircraft guidance
- Baggage Handling
- Baggage operations
- Aircraft Ground Handling
- Safety Compliance
- Transportation Safety Procedures
- Dispatch Coordination
- Transportation Operations
- Route Management
- Operational Efficiency
- Risk Management
- Log Maintenance
- Data management
- Record Management
- Dispatch Systems
- Computer Proficiency
- Microsoft Office Suite
- Computer Applications
- Inventory Management
- Customer Service
- Customer Relationship Management
- Team Collaboration
- Effective communication
- Driver training
Timeline
Ramp Agent
Delta Air Lines
01.2023 - Current
Bus Driver / Trainer / Dispatcher
Metropolitan Transportation Network
08.2018 - 01.2023
Bus Driver / Trainer
American Transportation
09.2015 - 08.2018
Finance Analyst
U.S. Bank
12.2012 - 08.2015
Accounting Specialist III
U.S. Bank
07.2008 - 12.2012
Teller
U.S. Bank
01.2007 - 07.2008
Cashier / Customer Service Associate
Lowe's Home Improvement
09.2006 - 03.2007
Associate Degree - Public Relations
Kenyatta University
Computer Literacy Certificate -
Computer Consultant Center
Financial Careers Training Certificate -
Train to Work – PPL