Summary
Overview
Work History
Education
Skills
Languages
Timeline
Section name
Generic

JASON CADIZ

WAIPAHU,HI

Summary

Dedicated in-flight service professional with expertise in safety management and conflict resolution. Leverages strong communication and problem-solving skills to address diverse passenger needs, fostering teamwork and adaptability. Proven ability to ensure operational efficiency and enhance passenger experiences through effective emergency response and collaboration.

Overview

1
1
Language
27
27
years of professional experience

Work History

Ramp Agent

United Airlines
Honolulu, HI
11.2021 - Current
  • Coordinated baggage handling processes to maintain efficiency and accuracy.
  • Operated ground support equipment to ensure timely aircraft departure.
  • Collaborated with team members to streamline ramp operations and reduce delays.
  • Conducted pre-flight inspections on aircraft to ensure compliance with safety standards.
  • Trained new ramp agents on operational procedures and safety guidelines.
  • Implemented best practices for equipment maintenance, improving overall reliability and performance.
  • Guided aircraft into and out of parking positions using hand signals.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Safely guided aircraft to and from gates, maintaining strict adherence to safety protocols.

Safely operated aircraft pushback equipment to position commercial aircraft for departure

Cardiac Technician

The Queens Medical Center (Heart Center)
Honolulu, HI
05.2005 - 12.2021
  • Conducted diagnostic tests, including EKGs and stress tests, to assess cardiac health.
  • Monitored patient vitals during cardiac procedures, ensuring safety and comfort.
  • Assisted in preparation and maintenance of equipment for cardiovascular testing.
  • Collaborated with healthcare teams to develop patient care plans and treatment strategies.
  • Maintained and adjusted cardiology and pulmonary equipment.
  • Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
  • Streamlined department workflow by maintaining clean and organized workspaces, ensuring equipment readiness.
  • Increased patient satisfaction with thorough explanations of procedures and answered questions.
  • Improved diagnostic accuracy by conducting Holter monitor placements and interpretations.
  • Provided compassionate care while assisting patients during echocardiogram procedures, prioritizing comfort and safety throughout the process.
  • Tracked findings of procedures such as EKGs using manual and automated recording devices.

Medical Assistant

Honolulu Medical Group
Honolulu, HI
03.2000 - 09.2005
  • Administered patient care and assisted with medical procedures in fast-paced clinical environment.
  • Ensured accurate patient records by utilizing electronic health record systems efficiently.
  • Coordinated appointments and managed scheduling for optimal patient flow and service delivery.
  • Trained new staff on clinical protocols, enhancing team performance and compliance standards.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Completed EKGs and other tests based on patient presentation in office.

Education

High School Diploma -

Waipahu High-school
Honolulu, HI
06-1999

Certified Medical Assistant -

Med-Assist School Of Hawaii
Honolulu, HI
05-2000

Certified Cardiographic Technologists -

Cardiovascular Credentialing Internationational
Honolulu, HI
01-2013

Skills

  • Baggage handling
  • Ramp operations
  • Team collaboration
  • Hospitality service expertise
  • Time management
  • Public speaking
  • Passenger assistance
  • Emergency response coordination
  • Teamwork and cooperation
  • Ground operations
  • Baggage processing
  • Safety inspections
  • Safety compliance
  • Operational compliance
  • Ramp communication
  • Collaborative teamwork
  • Customer support
  • Passenger service
  • Problem-solving
  • Customer service
  • Strong work ethic
  • Attention to detail
  • First aid

Languages

Ilocona

Timeline

Ramp Agent

United Airlines
11.2021 - Current

Cardiac Technician

The Queens Medical Center (Heart Center)
05.2005 - 12.2021

Medical Assistant

Honolulu Medical Group
03.2000 - 09.2005

High School Diploma -

Waipahu High-school

Certified Medical Assistant -

Med-Assist School Of Hawaii

Certified Cardiographic Technologists -

Cardiovascular Credentialing Internationational

Section name

  • September , 9, 2026
  • RE: United Flight Attendant.
  • Dear Hiring Manager
  • As an experienced as a Ramp Agent and EKG/Cardiac Technician, the advertisement for Customer Service Representative with United sparked my interest. When reviewing the position requirements and your organization’s website, I was excited to find that my qualifications and personal strengths align with your needs and mission.
  • I bring a comprehensive set of skills that I believe will be valuable to United. In my Ramp Agent and EKG/Cardiac Technician role, I honed my abilities in leadership, building customer loyalty, providing a firm foundation for the Customer Service Representative position. My customer service, people-centric nature, and compassion have afforded me excellent teamwork skills.
  • I am excited to contribute my talents and proficiency in problem-solving toward your team efforts. As an engaging communicator with a proven track record in teamwork, my focus on building strong professional relationships has been beneficial asset throughout my career.
  • Please review my enclosed resume for a more in-depth illustration of my work history and accomplishments. I would appreciate the opportunity to interview at your earliest convenience. I'm eager to discuss how my personality and background fit the Customer Service Representative role.
  • Sincerely
  • JASON CADIZ