Andris Galan Samon
Hialeah,FL
Summary
Dynamic and dependable Ramp Agent with proven expertise at Word Atlantic, enhancing operational efficiency through effective baggage management and safety compliance. Skilled in aircraft marshalling and problem-solving, I successfully reduced damage claims and improved customer satisfaction by streamlining processes and fostering team collaboration. Committed to maintaining a safe and efficient work environment.
Overview
2
2
years of professional experience
Work History
Ramp Agent
Word Atlantic
Miami, FL
05.2025 - Current
- Operated ground support equipment for aircraft arrival and departure.
- Ensured timely loading and unloading of baggage and freight.
- Conducted safety inspections of equipment and work areas.
- Collaborated with team members to maintain efficient ramp operations.
- Monitored weather conditions to adapt operations accordingly.
- Implemented best practices to enhance operational efficiency on the ramp.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 3 daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Coordinated ground crew activities to complete objectives on schedule.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Deiced aircraft before takeoff for safety during inclement weather.
- Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Ensured accurate inventory management through meticulous tracking of baggage movement between ramp areas and terminals.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
- Improved baggage handling processes, significantly reducing instances of lost or mishandled luggage.
- Increased operational efficiency through introduction of more effective scheduling system for ground crew shifts.
- Operated ground support equipment with precision, minimizing wear and tear through proper handling.
- Moved furniture and boxes using utility dolly and truck ramp.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Managed warehouse operations and verified proper shipment procedures.
Picking Lead
Fanatic
Louisville, KY
05.2024 - 11.2024
- Oversaw daily picking operations to ensure timely and accurate order fulfillment.
- Trained and mentored team members on best practices for efficiency and safety.
- Implemented process improvements that enhanced workflow and reduced errors.
- Coordinated with inventory management to maintain optimal stock levels and accuracy.
- Utilized warehouse management systems to track orders and streamline processes.
- Conducted regular performance evaluations to identify training needs and opportunities for growth.
- Ensured compliance with safety protocols, maintaining a safe working environment for all staff.
- Collaborated with cross-functional teams to address operational challenges effectively.
- Optimized resource allocation during peak periods, ensuring adequate staffing levels to meet increased demand without compromising quality or deadlines.
- Provided exceptional customer service, addressing any issues or concerns promptly to maintain client satisfaction levels.
- Supported continuous improvement initiatives by identifying areas of opportunity and recommending process enhancements accordingly.
- Utilized data-driven insights from performance reports to identify trends in productivity, informing strategic decision-making for ongoing improvements.
- Developed strong relationships with vendors, negotiating contracts to secure cost-effective materials while maintaining quality standards.
- Oversaw the implementation of new technology in order picking processes, ensuring seamless integration and efficiency gains.
Education
Bachelor of Science -
University Science Medical
Cuba07.2016
High School Diploma -
Lius Rustan
Cuba07.2005
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Heavy lifting
- Baggage handling
- Safety procedures compliance
- Aircraft tug operation
- Safety procedures
- Ramp security
- Baggage management
- Baggage tag checks
- Vehicle operation
- Flexible schedule
- Dependable and responsible
- Airfield safety regulations
- Security awareness
- Hazardous materials handling
- Baggage service collaboration
- Aircraft sanitation
- Baggage oversight
- Item transport
- Lifting and sorting
- Safety precautions
- Critical thinking
- Forklift operations
- Warehouse operations
- Material handling
- Labeling and boxing
- Damage prevention
- Inventory organization
- Protective equipment use
- Materials handling and transport
Languages
English
Elementary
Timeline
Ramp Agent
Word Atlantic
05.2025 - Current
Picking Lead
Fanatic
05.2024 - 11.2024
Bachelor of Science -
University Science Medical
High School Diploma -
Lius Rustan