Lydia Harbeson
Summary
Proven to excel in fast-paced environments, I significantly reduced damage claims at DHL by mastering ramp service and aircraft marshalling. My experience at Dollar General Warehouse honed my data entry skills, ensuring order accuracy. Known for exceptional teamwork, I consistently enhance operational efficiency and safety. Goal-driven and skilled individual offering 3 years of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services.
Overview
3
3
years of professional experience
Work History
Ramp Agent
DHL
09.2022 - 05.2024
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Picker Packer
Dollar General Warehouse
06.2022 - 04.2023
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
CNA Student
Villaspring Of Erlanger
03.2022 - 05.2022
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and empathetic care.
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Consistently followed HIPAA guidelines when handling sensitive patient information, safeguarding confidentiality rights.
- Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
Sales Associate
Kohls
06.2021 - 02.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Master of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH04.2028
High School Diploma -
Gallatin County
Warsaw, KY05.2022
Skills
Aircraft Marshalling
SKILLS
- Organizational Skills
- Development
- Record Keeping
- Problem Solving
- Passionate
- Motivated
- Achieved
- Challenger
- Delegate
- Communication
- Flexibility
- Team work
- Creativity
- Responsibility
Timeline
Ramp Agent
DHL
09.2022 - 05.2024
Picker Packer
Dollar General Warehouse
06.2022 - 04.2023
CNA Student
Villaspring Of Erlanger
03.2022 - 05.2022
Sales Associate
Kohls
06.2021 - 02.2022
Master of Science - Human Resources Management
Southern New Hampshire University
High School Diploma -
Gallatin County