Kaevonne Kilgore
Rex,GA
Summary
Dedicated professional with nearly 5 years of experience in the airlines industry. Started as a contract employee with United and advanced to the role of Lead Agent. Transitioned to Southwest Airlines and achieved significant milestones. Eager to continuously learn and grow, always seeking new skills to enhance capabilities in the workforce. Known for punctuality, adaptability, motivation driven by team success, and willingness to take on any challenge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ramp Agent
Southwest Airlines
01.2022 - Current
- Operated ground support equipment such as tugs, belt loaders, and forklifts to transport cargo and baggage to/from aircraft
- Performed inspections of ramp areas to identify any hazards or debris that could pose a safety risk
- Collaborated with flight crew members to ensure timely departure by completing all necessary tasks efficiently
- Adhered to strict security procedures when handling sensitive materials or hazardous substances
- Communicated effectively with team members via radio communication devices for efficient coordination of tasks
Ramp Agent
United Airlines
01.2020 - 01.2022
- Led a team of 3 employees, providing guidance and support to ensure efficient operations
- Developed and implemented strategies to improve productivity and streamline processes
- Managed daily operations, including scheduling, inventory management, and customer service
- Achieved 80% increase in sales through effective staff training and motivation
- Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
Education
High School Diploma -
Martin Luther King Jr. High School
Lithonia, GA05.2018
Skills
- Leadership Development (4 years)
- Driving Experience (6 years)
- Customer Service (6 years)
- Load & Unload (5 years)
- Training & Development (5 years)
- People Person (6 years)
- Warehouse Experience
- Customer Service Skills (6 years)
- Freight Experience
- Ramp service
- Aircraft marshalling
- Heavy lifting
- Baggage handling
- Safety procedures compliance
- Aircraft tug operation
- Safety procedures
- Customer service
- Marshaling aircraft
- Team leadership
- Crew assistance
- Pushback and towing
- Baggage management
- Load planning
- Load planning communication
- Vehicle operation
- Flexible schedule
- Dependable and responsible
- Ground support services
- Freight handling
- Security awareness
- Cargo handling
- Aviation regulations
- Airfield safety regulations
- Weight/balance loading
- Cargo equipment operation
- Workload management
- Ground support equipment operation
- Hazardous materials handling
- Hazardous materials
- Equipment inspection
- Aircraft greeting
- Aircraft safety checks
- New agent training
- Aircraft servicing
- Heavy equipment operation
- Arrival/departure procedures
- Ground support
- Ramp operation expertise
- Willing to learn
- Lifting and sorting
- Critical thinking
- Team collaboration
- Attention to detail
- Stacking and staging
- Materials handling safety training
- Data entry
- Physical strength and stamina
- Protective equipment use
- Loading and unloading
- Problem-solving
- Ramp security
- Inclement weather tolerance
- Ramp checklist completion
Certification
Driver's License
Timeline
Ramp Agent
Southwest Airlines
01.2022 - Current
Ramp Agent
United Airlines
01.2020 - 01.2022
High School Diploma -
Martin Luther King Jr. High School
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