Dantavious Fennell
Las Vegas,NV
Summary
Versatile seasoned worker with over 4 years of leadership and customer service experience. Looking for a secure position with a reputable company in which there is room for growth and advancement which will also allows me to display my excellent leadership and customer service skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ramp Agent
G2 Secure Staff
09.2024 - 08.2025
- Loaded and unloaded cargo, mail, and baggage from aircraft using appropriate equipment and following safety protocols
- Maintained cleanliness of work area including ramps, gates, and surrounding grounds at all times
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 8-10 daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Lav Driver
Unifi
05.2024 - 09.2024
- As a Lav Driver, My role is to accommodate To all Aircraft in need of Lac service while on the Ramp.
- Followed all relevant traffic laws and safety regulations.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Drove safely in various weather and road conditions to avoid accidents.
Ramp Lead
GAT Airline Ground Support
11.2021 - 02.2024
- As A Ramp Lead, I’m Responsible for loading and unloading baggage, mail, freight, and interior cleaning of aircraft if required. Chocks aircraft, provide cones and other safety equipment on the ramp. Push out flights after a Safety huddle. Holds team responsible for PPE and following safety protocols.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Construction Worker
Browns Masonry
04.2020 - 05.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Led safety workshops for crew, fostering culture of safety and reducing incidents on site.
- Enhanced client trust and project transparency by providing regular progress reports.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials onto trucks and trailers.
Checkpoint
DGS Delta
10.2019 - 04.2021
- Secure my post, While checking the identification of employees. Also providing and Maintaining A Safe Comfortable work area. Driving delta employees To and From work post.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Customer Service Representative
C3 Call Center
02.2019 - 06.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Education
High school diploma - Computer
Cimaron Memorial High School
Las Vegas, NV01.2018
Some College/High School Diploma - Graphic Design
Cimarron Memorial
Skills
- Customer service (4 years)
- Microsoft word
- Driving (4 years)
- Leadership (4 years)
- Ramp service
- Problem-solving
- Computer Skills
- Communication Skills
- Delivery driver experience
- Van driver
- Moving
Certification
- CPR Certification
- Driver's License
Timeline
Ramp Agent
G2 Secure Staff
09.2024 - 08.2025
Lav Driver
Unifi
05.2024 - 09.2024
Ramp Lead
GAT Airline Ground Support
11.2021 - 02.2024
Construction Worker
Browns Masonry
04.2020 - 05.2021
Checkpoint
DGS Delta
10.2019 - 04.2021
Customer Service Representative
C3 Call Center
02.2019 - 06.2020
Some College/High School Diploma - Graphic Design
Cimarron Memorial
High school diploma - Computer
Cimaron Memorial High School
Additional Information
DANNYKELLS135@GMAIL.COM
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