Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jakob Hodgkinson

Saratoga Springs,NY

Summary

Dedicated and quick-learning professional with a strong work ethic and a diverse background in customer service, hospitality, retail, and labor. Seeking to contribute effectively in a dynamic role, delivering excellence and fostering a favorable impression for both coworkers and customers.

Overview

8
8
years of professional experience

Work History

Front Desk Agent

Hyatt-Malta, NY
03.2024 - Current
  • Provide exceptional guest services, handling check-ins and addressing inquiries with professionalism and efficiency.
  • Manage food and beverage preparation in the kitchen and bar areas, ensuring high standards of service.
  • Conduct night audits, including financial reconciliation and reporting, while maintaining the cleanliness and orderliness of the lobby.
  • Assist with maintenance tasks during peak seasons, ensuring smooth operations across the hotel.

Front Desk Agent

Courtyard by Marriott-Saratoga Springs, NY
08.2021 - 12.2023
  • Facilitated guest check-ins, consistently delivering top-tier service and identifying opportunities for upselling.
  • Led tours for groups in the event center and hotel, providing detailed information and coordinating payment processes with the sales team.

Machine Operator

Freedom Manufacturing
01.2021 - 07.2021

Operated machinery with precision, adhering to safety standards and ensuring the quality of products met company expectations.

Retail Associate

Cudneys Cleaners-Saratoga Springs, NY
06.2019 - 05.2020
  • Managed the detailed tagging and inventory of clothing, operated point-of-sale systems, and ensured the secure closure and cleanliness of the store.

Prep Cook

QT's-Cody, WY
06.2018 - 10.2018
  • Prepared and maintained salad bars, crafted sandwiches, and assisted in various kitchen duties including unloading deliveries and changing fryer grease.

Partner

Stewarts Ice Cream Shop-Queensbury, NY
11.2016 - 04.2017
  • Managed cash registers, stocked shelves, and prepared a variety of food items while maintaining accurate cash handling and inventory processes.

Education

High school or equivalent -

Queensbury Senior High School
Queensbury, NY
06.2017

Skills

  • Kitchen Staff (Less than 1 year)
  • Food Prep (Less than 1 year)
  • Sales (Less than 1 year)
  • Cash Handling (4 years)
  • Cashiering (4 years)
  • Retail Sales (3 years)
  • Customer service (4 years)
  • Laundry (1 year)
  • Hotel experience (1 year)
  • Administrative experience
  • Job Site Cleanup
  • Landscaping

Timeline

Front Desk Agent

Hyatt-Malta, NY
03.2024 - Current

Front Desk Agent

Courtyard by Marriott-Saratoga Springs, NY
08.2021 - 12.2023

Machine Operator

Freedom Manufacturing
01.2021 - 07.2021

Retail Associate

Cudneys Cleaners-Saratoga Springs, NY
06.2019 - 05.2020

Prep Cook

QT's-Cody, WY
06.2018 - 10.2018

Partner

Stewarts Ice Cream Shop-Queensbury, NY
11.2016 - 04.2017

High school or equivalent -

Queensbury Senior High School
Jakob Hodgkinson