Work Preference
Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Open To Work
Hi, I’m

Abigail Makenna (abbey) Mejia

Great Falls,MT
Abigail Makenna (abbey) Mejia

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Front Desk AgentSurgical AssistantMedical AssistantMedical Assistant

Work Type

Full TimePart Time

Location Preference

RemoteOn-SiteHybrid
Location: Great Falls, MT, US
Open to relocation: No

Important To Me

Career advancement

Summary

I am a professional with strong skills in medicinal practices, customer service and administrative tasks, ready to excel in pivotal role. I am known for effective communication, adaptability, and reliability in fast-paced environments. Capable of managing challenging surgical tasks and patients , front desk operations, coordinating with team members, and delivering results that enhance guest and or patient experiences. I have proven ability to handle multitasking, problem-solving, accuracy, eagerness to learn new things all while maintaining a welcoming and positive atmosphere. I am an asset wherever I focus my time.

Overview

10
years of professional experience

Work History

Gand Hyatt Corporation
San Antonio, TX

Front Desk Agent
03.2025 - Current

Job overview

  • I oversee guest check-ins and check-outs to optimize front desk functionality. Collaborate with housekeeping and maintenance teams to resolve guest concerns in a timely manner. Deliver information regarding hotel services, local attractions, and dining choices to enrich guest satisfaction, while managing billing inquiries and ensuring accurate payment processing.
  • Consistently training new front desk staff on procedures and customer service standards to improve team performance.
  • Lead initiatives to enhance guest satisfaction scores through personalized service delivery.

New Braunfels Cardiology
New Braunfels, TX

Surgical Assistant
05.2024 - 11.2024

Job overview

  • I assisted surgeons during cardiovascular procedures by providing necessary instruments and maintaining a sterile environment. Collaborated with medical staff to improve surgical workflows and enhance efficiency. Monitored patient vital signs and reacted swiftly to any changes during surgical procedures. Prepared and sterilized surgical instruments while following safety protocols and standards.
  • It was my job to improve patient outcomes by providing precise surgical assistance during various procedures.

Perinatal Associates
San Antonio, TX

Medical Assistant
04.2022 - 02.2024

Job overview

  • I enhanced patient experience by effectively managing their return to exam areas and collecting vital signs, updated lab results, and notes from primary doctors for provider assessment. Streamlined lab work processes by executing drawing as per provider orders and facilitating patient preparation for ultrasounds or NST connections. Optimized office operations through efficient management of prescription calls, referrals, and lab pickups while ensuring a clean and well-stocked environment.
  • Provided specialized care and support for patients experiencing high-risk pregnancies.

Texas HealthNet Medical Clinic
San Antonio, Tx

Medical Assistant
06.2020 - 03.2022

Job overview

  • I was responsible for solving issues brought forward and assisting providers with anything new each day would bring. Keeping patients happy and needs met was a top priority. I would maintain a clean environment, ensuring anything promised to patients was taken care of before leaving for the day and also was expected to train any new hires to know all I knew and more as far as assisting with sterile technique in surgical procedures. It was my responsibility to ensure every MA was working effectively and efficiently.
  • Oversaw clinical operations at HealthNet Medical Clinic, providing specialized medical services across the spectrum from cosmetic procedures to general family healthcare.

Mom 365 @ Resolute Health Hospital
New Braunfels, TX

Newborn Photographer
06.2017 - 03.2020

Job overview

  • My position was to greet newborns and family in their L&D room and gather information for our company such as HIPAA forms and basics. I would develop positive relations with every family before providing beautiful photo sessions. Once their session was complete I would present all the purchase options and sell to each family.
  • Mom365 is a partnering company with many hospitals across the US.

Farm to Pharm
Spring Branch, TX

Sales Associate
11.2019 - 03.2020

Job overview

  • My position in the company was to be fully knowledgeable about the products as well as their benefits for many different ailments. I developed trust and understanding for each potential customer. I sold the company's products and maintained happy and or customers in hopes they’d not only find relief in their ailments but would return to the boutique.
  • Farm to Pharm is a CBD Health and Wellness Boutique.

Embassy Suites by Hilton
San Marcos, TX

Banquet Server
08.2017 - 12.2018

Job overview

  • My position was to greet tables within my specified section, take their orders, establish great relations and serve the guests. It was my job to provide a smooth and enjoyable meal to ensure returns to the company.
  • Embassy Suites is a conference center, spa and hotel that offers ballrooms that accommodate up to 3,000 guests for any event.

Shanty River Center
Canyon Lake, TX

Cashier
06.2016 - 12.2016

Job overview

  • My position was to complete all transactions as quickly as possible while completing them correctly. I had to be knowledgeable about rules and regulations which I explained to every group of guests so that the company could ensure a safe and enjoyable time.
  • Shanty River Center is a major tourist destination in Canyon Lake, Tx.

Brookshire Brothers
Canyon Lake, TX

Front Office Clerk
01.2016 - 07.2016

Job overview

  • My position was to complete and document inventory and sales spreadsheets daily. I counted tills for each cashier. I counted the entirety of the store's money at the end of each shift, locked it and made bank drops at the end of the day. It was my job to pay close attention to details and getting counts correct every time. If a cashier was short it was my job to correct the issue. I also handled Western Union transactions and Lottery purchases. I also took care of angry customers and provided solutions to their problem if possible.
  • Brookshire Brothers is a small town supermarket.

Education

Canyon Lake High School
Fischer, TX

High School Diploma
06.2017

Skills

  • Customer Service - 10 years
  • Surgical/ Physician Assistant- 4 years
  • Medical Assistant- 4 years
  • Office Management- 1 year
  • Cash Handling- 4 years
  • Photography - 2 years
  • Sales - 5 years
  • Banquet Experience - 1 year
  • Fast learner
  • Great multi-tasker
  • Excellent people skills
  • Sociable
  • Good under pressure
  • Superior customer service- 10 years
  • Guest services- 10 years
  • Hospitality services
  • Front desk management

LANGUAGES

English
Some Spanish

Timeline

Front Desk Agent

Gand Hyatt Corporation
03.2025 - Current

Surgical Assistant

New Braunfels Cardiology
05.2024 - 11.2024

Medical Assistant

Perinatal Associates
04.2022 - 02.2024

Medical Assistant

Texas HealthNet Medical Clinic
06.2020 - 03.2022

Sales Associate

Farm to Pharm
11.2019 - 03.2020

Banquet Server

Embassy Suites by Hilton
08.2017 - 12.2018

Newborn Photographer

Mom 365 @ Resolute Health Hospital
06.2017 - 03.2020

Cashier

Shanty River Center
06.2016 - 12.2016

Front Office Clerk

Brookshire Brothers
01.2016 - 07.2016

Canyon Lake High School

High School Diploma
Abigail Makenna (abbey) Mejia
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