Alzira Fernandes
Holbrook,MA
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
27
27
years of professional experience
Work History
Lead Pre-K Teacher
Technology Children's Care
Cambridge, MA
09.1998 - Current
- Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
- Assisted in the development of IEPs for special education students.
- Implemented hands-on, play-based strategies for experiential learning.
- Observed children to record development.
Cashier Supervisor
Party City
Avon, MA
08.2015 - 02.2025
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Called for backup cashiers during peak times to minimize wait time for customers.
- Processed exchanges and returns by inputting in company database.
- Supported front-end procedures to keep items well-stocked to prevent shrinkage.
Education
Associate of Applied Science - Early Childhood Care And Education
Rasmussen University
Illinois City, IL09-2027
Skills
- Curriculum development
- IEP development
- Team collaboration
- Conflict resolution
- Documentation and reporting
- Collaborative and Team-oriented
- Child development expertise
- Professional development
- Daily schedule creation
- Team building
Accomplishments
- The Family Partnerships Award
Affiliations
- Taking online classes
- Help with celebrate events
- Honor Roll
Timeline
Cashier Supervisor
Party City
08.2015 - 02.2025
Lead Pre-K Teacher
Technology Children's Care
09.1998 - Current
Associate of Applied Science - Early Childhood Care And Education
Rasmussen University
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