Atlanta McKee
Ooltewah,TN
Summary
Responsible Barista Shift Manager with hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory, efficiently opening and closing the store, all while supervising fellow employees.
Also a personable Golf Cart Attendant with experience on maintaining electric and gas-powered golf carts, assisting at sales counter and enforcing facility rules and regulations.
Overview
2
2
years of professional experience
Work History
Barista Shift Lead
Scooters Coffee Shop
05.2023 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Managed and supervised other employees and was held accountable for opening and closing the store.
Golf Cart Attendant
Ooltewah Club
05.2022 - 06.2022
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Made sure golfers had an effortless experience and frequently evaluated them for their needs.
Education
Bachelor of Science - Business Administration
Southern Adventist University
Collegedale, TN05.2027
High School Diploma -
Collegedale Academy
Collegedale, TN05.2023
Skills
- Customer Service Excellence
- Interpersonal Skills
- Team Leadership Experience
- Multitasking Abilities
- Staff Supervision
- Cash Handling Proficiency
- Unique Problem Solving Tactics
- POS System Operation
- Equipment Maintenance
Accomplishments
Varsity Volleyball Captain 2022-2023
National Honor Society Vice President 2022-2023
Student Association Secretary 2021-2022
Timeline
Barista Shift Lead
Scooters Coffee Shop
05.2023 - Current
Golf Cart Attendant
Ooltewah Club
05.2022 - 06.2022
Bachelor of Science - Business Administration
Southern Adventist University
High School Diploma -
Collegedale Academy