Ama Adajuro
Chicago,IL
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Manager
Smashburger
Schaumburg, IL
10.2024 - 10.2025
- Coordinated shift schedules to optimize staffing levels and meet production demands.
- Resolved customer inquiries promptly, enhancing overall satisfaction.
Shift Manager
McDonald's Restaurant
Oak Park, IL
05.2023 - 10.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Excelled in every store position and regularly backed up front-line staff.
Shift Leader Manager
Burger King
Downers Grove, IL
01.2022 - 05.2023
- Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction levels.
- Completed cash and credit card transactions accurately using POS software.
Cook
Gene's Kitchen
Hinsdale, IL
05.2020 - 01.2022
- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Customer service
Education
Associate of Applied Science - CMAA
B.I.R. Training Center
Chicago, IL07-2014
Skills
- Cash management
- Decision-making
- Customer service focus
- Workplace safety
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Certification
- CMAA - Certified Medical Administrative Assistant
Timeline
Shift Manager
Smashburger
10.2024 - 10.2025
Shift Manager
McDonald's Restaurant
05.2023 - 10.2024
Shift Leader Manager
Burger King
01.2022 - 05.2023
Cook
Gene's Kitchen
05.2020 - 01.2022
Associate of Applied Science - CMAA
B.I.R. Training Center