Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ama Adajuro

Hammond,IN

Summary

Dynamic Shift Manager with a proven track record at Smashburger, excelling in cash management and customer Service.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management

position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Manager

Smashburger
10.2024 - 10.2025
  • Coordinated shift schedules to optimize staffing levels and meet production demands.
  • Resolved customer inquiries promptly, enhancing overall satisfaction.

Shift Manager

McDonald's Restaurant
05.2023 - 10.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Excelled in every store position and regularly backed up front-line staff.

Shift Leader Manager

Burger King
01.2022 - 05.2023


  • Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction levels.
  • Completed cash and credit card transactions accurately using POS software.

Cook

Gene's Kitchen
05.2020 - 01.2022
  • Prepared and cooked menu items according to established recipes and standards.
  • Maintained cleanliness and organization of kitchen workspace and equipment.
  • Customer service

Education

Associate of Applied Science - CMAA

B.I.R. Training Center
Chicago, IL
07-2014

Skills

  • Cash management
  • Decision-making
  • Customer service focus
  • Employee training

Certification

  • CMAA - Certified Medical Administrative Assistant

Timeline

Shift Manager

Smashburger
10.2024 - 10.2025

Shift Manager

McDonald's Restaurant
05.2023 - 10.2024

Shift Leader Manager

Burger King
01.2022 - 05.2023

Cook

Gene's Kitchen
05.2020 - 01.2022

Associate of Applied Science - CMAA

B.I.R. Training Center

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Ama Adajuro