Amaad Dix
Phoenix,AZ
Summary
Proven expertise in materials transportation and exceptional problem-solving abilities, highlighted during my tenure at Amazon. Excelled in shipping, receiving, and ensuring high customer satisfaction. Demonstrated proficiency in international shipping and stock control, significantly enhancing operational efficiency.
Overview
3
3
years of professional experience
Work History
Shipping Clerk
Amazon
Goodyear, AZ
04.2024 - 08.2024
- Utilized various computer systems to track shipments throughout their journey from origin to final destination.
- Obtained required documentation to process shipments and support movement.
- Maintained inventory of shipping materials and supplies.
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
Customer Care Representative
T Mobileretailer
Nashville, TN
01.2022 - 11.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- De-escalated customer issues with proven conflict mediation and problem-solving abilities.
- Resolved customer complaints promptly and professionally.
Forklift Operator
Lacks Enterprises Inc.
Grand Rapids, MI
02.2022 - 12.2022
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Transported material to correct locations and documented inventory changes.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
Skills
- Materials transportation
- Shipping and receiving
- International shipping
- Pallet building
- Materials transport
- Stock control
Timeline
Shipping Clerk
Amazon
04.2024 - 08.2024
Forklift Operator
Lacks Enterprises Inc.
02.2022 - 12.2022
Customer Care Representative
T Mobileretailer
01.2022 - 11.2023