Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AMAAL ABDIRAHMAN

Columbus

Summary

Motivated and dependable professional with experience in fast-paced work environments, strong communication skills, and a proven ability to work efficiently both independently and as part of a team. Dedicated to providing excellent customer service and maintaining a positive attitude under pressure.

Overview

2
2
years of post-secondary education
1
1
Certification

Work History

Security Supervisor

Allied Universal Security Services
Dallas
  • Supervised daily security operations in a high-traffic, controlled-access facility
  • Managed badge credentialing, access control systems, and visitor authorization
  • Monitored surveillance systems and responded to incidents following strict protocols
  • Maintained detailed electronic reports and documentation using internal systems
  • Ensured compliance with security procedures and operational standards
  • Coordinated with management and cross-functional teams to resolve issues efficiently
  • Trained and guided officers on post orders and proper procedure adherence

Security Guard

Securitas
Dallas
  • Controlled facility access points and verified credentials for employees and visitors
  • Conducted routine patrols and monitored surveillance equipment
  • Responded to alarms, equipment issues, and security incidents promptly
  • Documented incidents accurately using electronic reporting systems
  • Maintained situational awareness in fast-paced, high-security environments
  • Followed established Standard Operating Procedures (SOPs) consistently

Customer Service Associate

American Eagle & Aerie
Dallas
  • Delivered strong customer service in a fast-paced retail environment
  • Operated POS systems and handled electronic transactions accurately
  • Maintained organized inventory and stock management
  • Assisted in visual merchandising and maintaining structured store layout
  • Collaborated with team members to meet daily performance goals

Warehouse Associate

Amazon
Irving
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

High School Diploma -

Texas Virtual Academy At Hallsville
08.2022 - 06.2024

Skills

  • Access Control & Badge Credentialing
  • Security Operations & Incident Reporting
  • Monitoring & Surveillance Systems
  • Microsoft Office (Word, Excel) & Outlook
  • Electronic Documentation & Reporting Systems
  • Basic Hardware & System Troubleshooting
  • Equipment Handling & Inventory Control
  • Cable Organization & Workspace Management
  • Following Standard Operating Procedures (SOPs)
  • Attention to Detail & Accuracy
  • Customer Service & Conflict Resolution
  • Ability to Work in Fast-Paced, Secure Environments
  • Physical Stamina (lifting equipment, standing for extended periods)
  • Strong Communication & Team Collaboration
  • Heavy lifting
  • Situational awareness
  • Heavy equipment operation
  • Safety procedures
  • Customer service

Certification

  • Security Guard License, Active
  • CPR/AED Certified
  • First Aid Certified

Timeline

High School Diploma -

Texas Virtual Academy At Hallsville
08.2022 - 06.2024

Security Supervisor

Allied Universal Security Services

Security Guard

Securitas

Customer Service Associate

American Eagle & Aerie

Warehouse Associate

Amazon
AMAAL ABDIRAHMAN