AMAAL ABDIRAHMAN
Columbus
Summary
Motivated and dependable professional with experience in fast-paced work environments, strong communication skills, and a proven ability to work efficiently both independently and as part of a team. Dedicated to providing excellent customer service and maintaining a positive attitude under pressure.
Overview
2
2
years of post-secondary education
1
1
Certification
Work History
Security Supervisor
Allied Universal Security Services
Dallas
- Supervised daily security operations in a high-traffic, controlled-access facility
- Managed badge credentialing, access control systems, and visitor authorization
- Monitored surveillance systems and responded to incidents following strict protocols
- Maintained detailed electronic reports and documentation using internal systems
- Ensured compliance with security procedures and operational standards
- Coordinated with management and cross-functional teams to resolve issues efficiently
- Trained and guided officers on post orders and proper procedure adherence
Security Guard
Securitas
Dallas
- Controlled facility access points and verified credentials for employees and visitors
- Conducted routine patrols and monitored surveillance equipment
- Responded to alarms, equipment issues, and security incidents promptly
- Documented incidents accurately using electronic reporting systems
- Maintained situational awareness in fast-paced, high-security environments
- Followed established Standard Operating Procedures (SOPs) consistently
Customer Service Associate
American Eagle & Aerie
Dallas
- Delivered strong customer service in a fast-paced retail environment
- Operated POS systems and handled electronic transactions accurately
- Maintained organized inventory and stock management
- Assisted in visual merchandising and maintaining structured store layout
- Collaborated with team members to meet daily performance goals
Warehouse Associate
Amazon
Irving
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Texas Virtual Academy At Hallsville
08.2022 - 06.2024
Skills
- Access Control & Badge Credentialing
- Security Operations & Incident Reporting
- Monitoring & Surveillance Systems
- Microsoft Office (Word, Excel) & Outlook
- Electronic Documentation & Reporting Systems
- Basic Hardware & System Troubleshooting
- Equipment Handling & Inventory Control
- Cable Organization & Workspace Management
- Following Standard Operating Procedures (SOPs)
- Attention to Detail & Accuracy
- Customer Service & Conflict Resolution
- Ability to Work in Fast-Paced, Secure Environments
- Physical Stamina (lifting equipment, standing for extended periods)
- Strong Communication & Team Collaboration
- Heavy lifting
- Situational awareness
- Heavy equipment operation
- Safety procedures
- Customer service
Certification
- Security Guard License, Active
- CPR/AED Certified
- First Aid Certified
Timeline
High School Diploma -
Texas Virtual Academy At Hallsville
08.2022 - 06.2024
Security Supervisor
Allied Universal Security Services
Security Guard
Securitas
Customer Service Associate
American Eagle & Aerie
Warehouse Associate
Amazon