Amaani Cassim
Sausalito,CA
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. My background in diverse roles has ensured that I excel in customer service and collaborative teamwork, guaranteeing safety and satisfaction. In addition I have a strong work ethic and proficiency in health and wellness, making me a valuable team collaborator.
Overview
4
4
years of professional experience
Work History
Event Assistant
Limelight Productions
01.2022 - Current
- Helped clients with exceptional events, consistently exceeding expectations with design and execution.
- Organized facilities preparation, refreshments and entertainment for gatherings with as many as 500 guests.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
Receptionist
East West Optimum Health
08.2024 - 05.2025
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Maintained organized patient records using electronic health record systems to ensure accuracy and compliance.
- Assisted in managing inventory of office supplies, ensuring availability for daily operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Food Service Worker
Extreme Pizza
07.2022 - 06.2023
- Greeted customers at the counter to fulfill requests and answer inquiries regarding menu items and specials.
- Developed and maintained positive relationships with customers to enhance service.
- Disinfected and sanitized dishes, utensils, tables and chairs consistently keeping the workspace clean and inviting.
- Kept the register accurate through to correct billing, payment processing, and cash management practices.
- Served and assisted diners by carrying plates of food, taking and delivering orders and checking in with customers to make sure their needs were met.
Education
Bachelor of Arts - Communications
College of Marin
Kentfield, CA06-2027
Skills
- Strong Organization
- Guest Relations
- Collaborative teamwork
- Compassionate communication
- Problem-solving abilities
- Health and wellness-first aid certified
- Customer Service
- Strong Work Ethic
- Independent Decision-Making
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Professional Working
Timeline
Receptionist
East West Optimum Health
08.2024 - 05.2025
Food Service Worker
Extreme Pizza
07.2022 - 06.2023
Event Assistant
Limelight Productions
01.2022 - Current
Bachelor of Arts - Communications
College of Marin